Customer Experience

3 giorni fa


Tivoli, Italia Michael Page International A tempo pieno

Aggiornato il 06/11/2024Settore Turismo di lussoOttima opportunitàAziendaSettore Turismo di lussoOfferta- Sviluppa e implementa strategie per migliorare l'esperienza del cliente, assicurando che tutti i touchpoint siano in linea con gli standard e i valori del brand.- Monitoraggio e analisi della customer satisfaction attraverso strumenti avanzati di feedback e reportistica, identificando aree di miglioramento e implementando piani d'azione per ottimizzare l'esperienza.- Collaborare con il team marketing per lo sviluppo di contenuti e materiali promozionali, assicurando che l'immagine del brand sia sempre coerente e di impatto.- Partecipare alle fiere internazionali del settore maggiormente in linea con le strategie commercialiCompetenze ed esperienza- Master in Business, Marketing, Hospitality Management o affini.- Esperienza minima di 4/5 anni in un ruoli simili in realtà del settore hospitality & Tourism; strutture alberghiere segmento Luxury, Tour Operator, DMC.- Eccellente padronanza dell'inglese; la conoscenza di altre lingue sarà considerata un plus.- Eccellenti capacità di leadership, comunicazione e negoziazione.- Forte orientamento ai risultati e capacità di lavorare in un ambiente dinamico e in continua evoluzione.Completa l'offertaOttima opportunità di carriera.ConsulenteGiulia FabbriJob refJN-102024-6574612RiepilogoSettoreSalesSettore/RuoloLuxuryCategoriaLeisure, Travel & TourismLuogo di lavoroRomaTipo di contrattoIndeterminatoNome del consulenteGiulia FabbriNumero delloffertaJN-102024-6574612



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