Night Manager, Metropolitan City Of Milan

2 settimane fa

Bardi, Emilia-Romagna, Italia Tn Italy A tempo pieno

Social network you want to login/join with: Night Manager, Metropolitan City of Milan Client: Antal International Location: Metropolitan City of Milan, Italy Job Category: Other EU work permit required: Yes Job Reference: 16b5ece4c9b5 Job Views: 31 Posted: 06.03.2025 Expiry Date: 20.04.2025 Job Description: Per uno storico albergo 4S nel cuore di Milano siamo alla ricerca di un/a Night Manager . A diretto riporto del General Manager, la figura coordinerà ogni aspetto durante il turno notturno. Lavorerà a stretto contatto con i manager e con i membri del team notturno, al fine di fornire un servizio puntuale agli ospiti e migliorare le performance del reparto. Principali Responsabilità: Supervisionare e coordinare il team di personale notturno, inclusi receptionist, addetti alle pulizie, guardie di sicurezza, ecc. Accogliere e assistere gli ospiti durante il check-in e check-out notturni, risolvendo eventuali problemi e reclami. Monitorare l'andamento delle vendite, le entrate e le spese durante il turno di notte. Assicurare la sicurezza della struttura e degli ospiti durante le ore notturne. Effettuare ispezioni periodiche delle aree pubbliche e delle camere. Garantire il mantenimento degli standard di qualità e di pulizia durante la notte. Gestire le emergenze e implementare piani di evacuazione se necessario. Redigere rapporti sulle attività e gli eventi della notte per il management. Collaborare con i team del turno diurno per assicurare un passaggio di consegne efficace. Requisiti: Esperienza di almeno 2-3 anni in ruoli di supervisione o management in contesti alberghieri 4/5. Ottima conoscenza delle procedure e delle normative relative alla gestione di una struttura ricettiva. Spiccate capacità di leadership, problem solving e gestione dello stress. Ottime doti comunicative e interpersonali per interagire con gli ospiti. Familiarità con l'utilizzo di software gestionali alberghieri. Flessibilità e disponibilità a lavorare durante le ore notturne. Conoscenza fluente di Italiano e Inglese. Location: Milano, Italia J-18808-Ljbffr

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