M&E Coordinator

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Your Mission, If You Choose To Accept It… We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance heritage while looking at the future. Located in a bustling neighborhood and surrounded by local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore will operate around 549 rooms, a Boulevard with commercial activities, a thriving co-working community, restaurants and a 7.000 sqm rooftop with a pool and green areas. We're so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Florentine community?

As our brand new Meeting & Events and co-working Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings and co-working spaces for our location in Florence.

No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You'll make sure that people will easily find us and come to connect in our hotel to experience our 'one of a kind', unique spaces. You'll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

What You'll Do You're our go to person when it comes to taking questions and making bookings for our Commercial Partnerships through various channels such as telephone, third parties, and e-mails. You'll develop customer accounts to drive business into TSH Florence Belfiore and to increase market/customer share in all revenue streams. You'll work within current business strategies and recognize potential opportunities. From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence. You'll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department. You'll host meetings together with the banqueting department/stakeholders. You're responsible for maintaining an effective follow-up system to secure business and provide an after-sales service in order to secure repeat business. You will assist in the coordination of the co-working spaces. You'll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments. You'll compile statistics and reporting for our cluster management and commercial teams. You'll support with the creation and roll out of the local commercial strategy. Who You Are You have at least 1-2 years of relevant work experience - hospitality is a plus. You're fluent in Italian and English with excellent communication skills (verbal as well as written). You're living in the Florence-area or willing to relocate. You have a positive, can-do attitude towards working within a team. You're highly organized and have a high level of attention to detail. You're a multi-tasker with strong problem-solving skills and a hands-on mentality. You're sales-driven and commercially savvy. Cross and upselling is second nature to you. You're extremely guest and service-oriented. What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game-changing innovator, challenging every convention and defining the future. The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

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