Id Network Technician, Infrastructure Delivery

7 giorni fa

Milano, Italia Amazon Data Services Italy S.R.L. A tempo pieno

Experience with computer hardware troubleshooting, repair and in networking
- Fluent English
- Drivers license valid in EU
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Delivery organization is looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Infrastructure Delivery. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively driving innovation. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
Key job responsibilities
The position responsibilities will include scaling support of several data center locations and be responsible for day-to-day assistance with capacity management. As Network Technician, you will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
- Manage work and priorities through ticketing system and workflow
- Collaborate with various stake holders to remove project obstacles
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Complete customer requests via Remedy trouble ticketing system
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) and Ability to work off of a ladder and work in confined spaces.
A day in the life
Diverse Experiences
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies

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