Team Manager

1 giorno fa

Lazio, Italia Burberry A tempo pieno

**Team Manager**:
- Department: RETAIL OFFLINE
- City: Rome
- Location: IT
**INTRODUCTION**:
At Burberry, we believe creativity opens spaces.
Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.
As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
**JOB PURPOSE**:
In the role of a Team Manager, through your passion for the brand and product you will lead your team to deliver exceptional service and will be responsible for maximizing store performance in order to achieve targets and goals in all departments and product categories.
Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
The Team Manager is responsible for ensuring the team demonstrated exceptional service culture and client experience, representing the brand as a Burberry Ambassador by promoting its values.
**RESPONSIBILITIES**:
Sales Performance & KPIs
- Partnership with store management to enhance sales performance, consistently achieve goals and identify strategies to ensure performance standards are exceeded
- Analyse store performance as well as KPIs, reporting current business trends, as well as competitor performance, to ensure further business growth
- Lead and support all activities to achieve store objectives
- Build and nurture familiarity with the local external environment; customers, personal shoppers, competitors, local events, third parties and talent
- Lead a high preforming customer facing and service orientated team, setting performance targets and driving productivity
- Be the brand ambassador and serve as a specialist for all product categories by exhibiting passion for the Burberry brand and strong product knowledge
- Preform with high integrity in company compliance
Client Management
- Be a role model to the rest of the team in offering an excellent client experience, demonstrating passion for product, styling and ultimately selling
- Be engaged in constantly developing long-term relationships with top clients
- Demonstrate leadership by playing an active role on the shop floor through client engagement and promoting brand awareness
- Monitor CRM database reporting in order to:
- Assist in the execution of company CRM initiatives
- Capture meaningful clients' data to build actions and develop opportunities
- Manage and drive eloquent and relevant client outreach
Team Development
- Have excellent product knowledge and guarantee consistent standards across the store team
- Ensure all training materials and cascaded to the teams to ensure they use the content to drive key pillars of the strategy
- Take accountability and ownership of all commercial training are executed
- Lead the team to drive our customer journey to maintain and exceed our global positioning leveraging the guest experience program as an indicator
- Ensure all of your team members have sound product knowledge and are aware of company policies and procedures, coaching them and providing feedback
- Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture
- Drive the use of digital assets quality of customer profile capture
- Continue to develop and pro-actively retain talented employees, by recognising and rewarding performance through recurrent development plans and annual performance reviews
- Identify competencies gap and knowledge to develop in the staff
- Create and implement action plans, build development plans for all employees in accordance with store management
- Be involved in attracting, nurturing and retaining a high preforming team
- Be involved in creating a positive and energetic working environment with perfect synergy between teamwork and healthy competition
- Participate or, if requested, lead daily store meetings to communicate current business trends, relevant updates and motivate people
**PERSONAL PROFILE**:
- Previous experience in the role in Luxury Retail driving a department's sales and profitability while maintaining exceptional customer service standards
- Commercial awareness, you will have exposure working towards sales related KPIs
- In-depth understanding of clients' expectations and what a luxury service entails
- Ability to demonstrate excellent leadership and people management skills
- Strong interpersonal and communications skills, ability to be flexible a

  • Team Manager

    2 giorni fa

    Lazio, Italia Buscojobs IT C2 A tempo pieno

    Immobildream ricerca per gli uffici di Roma, Team Manager diplomato/laureato, con provata esperienza documentabile nella formazione e nella gestione delle risorse umane, con forti doti professionali per l'acquisizione e per la vendita di immobili di prestigioRequisiti richiesti:agente immobiliare iscritto al Rea con ottime doti comunicative e relazionali.Al...

  • Team Manager

    1 giorno fa

    Lazio, Italia Buscojobs IT C2 A tempo pieno

    Sei alla ricerca di una nuova opportunità di crescita all'interno di una realtà internazionale Ami il settore del Fashion Retail e hai buone attitudini alla vendita Desideri lavorare in differenti città e avere l'opportunità di conoscere contesti diversiricerca per Primark, realtà internazionale del Fashion Retail con 10 punti vendita in e più di 3000...

  • Team Manager

    1 giorno fa

    Lazio, Italia Kgr A tempo pieno

    We are recruiting a Team Manager for an international Fashion Company in Brussels (Belgium)**Tasks**:- Organise and coordinate a team of Client Advisors by supervising and monitoring calls,- Ensuring that set objectives are achieved, motivating and coaching- Manage and motivate the team to drive business- Supporting the Client Services Manager in achieving...

  • Team Manager

    18 ore fa

    Lazio, Italia Primark Stores Limited A tempo pieno

    Primark, realtà internazionale del Fashion Retail con 18 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto?Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa 300 colleghi, una...

  • Team Manager

    1 settimana fa

    Lazio, Italia Primark Stores Limited A tempo pieno

    Primark, realtà internazionale del Fashion Retail con 18 punti vendita in Italia e più di 5.000 collaboratori, continua la sua espansione aprendo nuovi negozi nei prossimi mesi.Vuoi far parte anche tu di questo ambizioso progetto? Entrando nella nostra realtà avrai la possibilità di lavorare in punti vendita con un team di circa 300 colleghi, una...

  • Team Manager

    1 giorno fa

    Lazio, Italia Qualifica Group Formazione E Lavoro A tempo pieno

    **Qualifica Group**, società italiana leader nella consulenza aziendale, da 10 anni è accanto alle aziende per aiutarle ad allinearsi ai nuovi contesti imprenditoriali e legislativi, sempre più complessi e difficili; rappresenta un punto di riferimento nei settori: Formazione 4.0, Certificazioni ISO e Attestazioni SOA, Sicurezza D.Lgs 81/08, GDPR,...

  • Team Manager

    2 giorni fa

    Lazio, Italia Buscojobs IT C2 A tempo pieno

    Descrizione aziendaGruppo NAM Spa - Agenzia per il Lavoro - Filiale di Brescia seleziona per azienda cliente operante nel settore delle pulizie civili ed industriali:PosizioneSi ricerca TEAM MANAGER - 30 ORELa risorsa si occuperà del coordinamento e ottimizzazione di tutte le attività operative e progettuali dell'azienda per renderle più efficaci e...

  • Team Manager

    1 giorno fa

    Lazio, Italia Tiffany & Co. A tempo pieno

    **Overview**The Team Manager will support the Store Manager in leading, developing and supporting the sales, operations and security team members to meet and/or exceed sales target and elevate the Tiffany store experience.S/he will assume oversight for the store when the Store Manager is not present.The manager is a dynamic, attentive and inspiring leader...

  • Team Manager

    1 giorno fa

    Lazio, Italia Burberry A tempo pieno

    INTRODUCTIONAt Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Team/Account Manager

    5 giorni fa

    Lazio, Italia Alfa Academy Apl A tempo pieno

    **Qualifica Group**, società italiana leader nella consulenza aziendale, da 10 anni è accanto alle aziende per aiutarle ad allinearsi ai nuovi contesti imprenditoriali e legislativi, sempre più complessi e difficili; rappresenta un punto di riferimento nei settori: Formazione 4.0, Certificazioni ISO e Attestazioni SOA, Sicurezza D.Lgs 81/08, GDPR,...

  • Team Manager

    1 settimana fa

    Lazio, Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Team Manager

    1 giorno fa

    Lazio, Italia Burberry A tempo pieno

    INTRODUCTION At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...

  • Team Manager Roma

    7 giorni fa

    Lazio, Italia Gruppe Louis Vuitton A tempo pieno

    As a Team Manager , you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level...

  • Team Manager Roma

    7 giorni fa

    Lazio, Italia Gruppe Louis Vuitton A tempo pieno

    As a Team Manager , you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level...

  • Team Manager Roma

    2 giorni fa

    Lazio, Italia Gruppe Louis Vuitton A tempo pieno

    As a Team Manager , you will be an ambassador of the Brand.You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered.You will be responsible to recruit and build highly motivated teams, develop them to the next level...

  • Team Manager Roma

    5 giorni fa

    Lazio, Italia Gruppe Louis Vuitton A tempo pieno

    As a Team Manager , you will be an ambassador of the Brand.You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered.You will be responsible to recruit and build highly motivated teams, develop them to the next level...

  • Project Manager

    2 giorni fa

    Lazio, Italia Rina Piraeus Team A tempo pieno

    PROJECT MANAGER City: Roma Location: Roma, Italy, 144 Contract Type: Permanent Division: Aerospace & Defence Level of experience: Intermediate RINA is currently recruiting for a PROJECT MANAGER to join its office in ROME within the Aerospace & Defence Division. Mission RINA is looking for a PROJECT MANAGER to join our Space & Defense team in Rome . Job...

  • Team Manager Immobiliare

    2 giorni fa

    Lazio, Italia Progedil Gruppo Immobiliare A tempo pieno

    Il Gruppo immobiliare Progedil, in ottica di ulteriore incremento della rete vendita, è alla ricerca di un **Team Manager** dinamico e qualificato, pronto a guidare e sviluppare il team verso obiettivi ambiziosi.**Principali responsabilità**:- **Coordinamento del team**: gestione e organizzazione delle attività quotidiane, monitorando la performance...

  • PROJECT MANAGER

    1 settimana fa

    Lazio, Italia RINA Piraeus Team A tempo pieno

    PROJECT MANAGERCity: Roma Location: Roma, Italy, 144 Contract Type: Permanent Division: Aerospace & Defence Level of experience: Intermediate RINA is currently recruiting for a PROJECT MANAGER to join its office in ROME within the Aerospace & Defence Division. Mission RINA is looking for a PROJECT MANAGER to join our Space & Defense team in Rome . Job...

  • Team Manager Roma

    5 giorni fa

    Lazio, Italia Gruppe Louis Vuitton A tempo pieno

    As a Team Manager, you will be an ambassador of the Brand.You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered.You will be responsible to recruit and build highly motivated teams, develop them to the next level and...