Responsabile Manuals

Hitachi Rail seeks an O&M Manuals & Training Manager to lead a team of technical writers in producing operation and maintenance documentation, arranging training courses, and ensuring interface management between design and build teams.

Job Summary: Experienced project manager or people manager with technical documentation team experience, railway system engineering knowledge, and international project management skills required for O&M Manuals & Training Manager role.

Job Description: Manage a team of technical writers to produce customers' operation and maintenance documentation. Ensure on-time provision of O&M deliverables and milestones in accordance with project schedule and budget. Prepare and deliver Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan. Prepare Technical specifications for subcontractor's manuals and training courses. Ensure Technical Writers internal teams effectively prioritize high-priority feature release work with other content, experience, and process improvements. Develop an understanding of how customers use the manuals and what content needs are helpful. Review and implement customer feedback. Identify opportunities for process improvement, including new editor software, and coordinate the implementation and communication of these changes. Ensure the review of operation and maintenance manuals delivered by subcontractors. Participate in projects, bidding, and delivery phases within project schedule. Required Skills/Knowledge: Two to five years' experience as a project manager or people manager with a technical documentation team. Minimum 3 years' railway system engineering experience and knowledge of integrated systems that comprise a metro system. Ability to develop a working knowledge of technical products, processes, and applications. Ability to learn new technical skills quickly, with knowledge and experience in application of railway Technical-Logistic support documentation. International experience and ability to manage international projects. Knowledge and ability to review maintenance documentation from sub-suppliers, and techniques to handle relationships with suppliers in an integrated supply chain approach. Willingness to cover a global role. Excellent communication skills. Negotiation Skills. Leadership Skills. Experience in modern Lean and Agile Organization. Desired Skills/Knowledge: Operation and Maintenance Processes RAMS and Maintenance Plan process Planning and organization Experience in editing software programs Education / Qualifications: Electrical, Electronic, Mechanical Engineering Languages: English Proficiency Hitachi Rail is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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