Gucci _Client Advisor

1 settimana fa

Lazio, Italia Clique Hospitality L.L.C. A tempo pieno

GUCCI _Client Advisor - Cat. Protette L 68/99 Art. 18 page is loaded GUCCI _Client Advisor - Cat. Protette L 68/99 Art. 18 Apply locations REGGELLO time type Part time posted on Posted 2 Days Ago job requisition id R130624 SummaryJob Family Group Description - Sales / Omni-Channel:Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail & On-Line Selling:Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.Sub-Job Family Description - Sales Assistant:Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction. Job DescriptionRole MissionTo provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as "Gucci ambassador" the philosophy and the culture of the Brand.Key AccountabilitiesServe customers accordingly with Gucci selling ceremonyProvide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritageGuarantee cross and up-selling for all product categoriesDiscuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury productsBuild and strengthen relationships with customers , deal with different nationalities and personalities and put always the customers at easeEnsure qualitative monitoring and updating of customer information , accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential onesEnsure the achievement of individual and Store goal s, enhancing and developing the businessFoster open and constructive communication with team members , being always collaborative and proposing effective solutionsContribute to manage the visual display of the products in accordance with Gucci visual standardsEnsure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and proceduresEnsure the products replenishment and physical inventory of merchandiseFollow Company grooming, accordingly with Gucci standards and policiesKey RequirementsProven experience in a similar role within fashion retail companiesProven ability to drive and exceed individual and store resultDeep passion for fashion and luxuryExcellent commercial awareness and customers attitudeHigh flexibility and ability to adapt to different customersTeam-player mentalityStrong communication skillsAbility to work in a fast moving and dynamic environmentLuxury product knowledgeFluent in Italian and EnglishJob TypeFixed Term (Fixed Term) Start Date2024-04-01 SchedulePart time OrganizationLuxury Goods Outlet S.r.l Similar Jobs (6) GUCCI Client Advisor (fixed term) locations REGGELLO time type Full time posted on Posted 30+ Days Ago GUCCI_Client Advisor locations REGGELLO time type Part time posted on Posted 30 Days Ago GUCCI_Client Advisor locations REGGELLO time type Part time posted on Posted 30 Days AgoFounded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.#J-18808-Ljbffr

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