Process Coordinator Customer Care Management | Posizione Internazionale
22 ore fa
Join Customer Care Management (CCM) as we transform for international customer satisfaction in a digital world.
We need you to standardize processes and drive innovation
Your tasksYou will analyze existing processes and identify potential improvement options (based on efficiency, customer needs, cost savings, etc.)
with the aim of standardizing processes and systems internationally.
This also means that you introduce new processes and systems.
You will prepare, interpret and present analysis results with initial impact calculations (e.g.
customer benefits, savings) and coordinate priorities for process changes and optimizations.
You will also document processes and prepare test cases.
Your contributionWith the responsibility to improve the customer journey, with a conscious balance between process quality, costs and impact on customers, you will help shape the international CCM.
Your environmentCustomer Care Management is an international matrix organization in which you will work with colleagues from France, Germany, Italy and Poland.
Your freedomIf you like flat hierarchies and an international environment, you've come to the right place.
We are in the middle of a transformation process that you can help shape.
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Montà, Italia Bonprix Italia A tempo pienoInternational. Digital. Sustainable. We have big goals. Our teams are bursting with positive energy and have a unique creative drive. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pienoThis is what your job entails Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.We need you to standardize processes and drive innovation!Your task Provide regular reports to stakeholders including comments.Continuously develop the planning models and cost reporting.Evaluate methodologies and execute...
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Montà, Italia Bonprix Italia A tempo pienoInternational. Digital. Sustainable. We have big goals. Our teams are bursting with positive energy and have a unique creative drive. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come...
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Montà, Italia Bonprix Italia A tempo pienoInternational. Digital. Sustainable. We have big goals. Our teams are bursting with positive energy and have a unique creative drive. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix S.R.L. A tempo pieno_International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world._- Fonte: Classifica dei negozi online più venduti "E-Commerce-Markt Deutschland 2023" di EHI Retail...
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Montà, Italia Bonprix Italia A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix Italia A tempo pienoQUALITY MANAGER CUSTOMER CARE MANAGEMENT | posizione internazionale 2 settimane fa Sii tra i primi 25 candidati International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix...
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Montà, Italia Bonprix Italia A tempo pienoQUALITY MANAGER CUSTOMER CARE MANAGEMENT | posizione internazionale2 settimane fa Sii tra i primi 25 candidatiInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è...
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Montà, Italia Bonprix Italia A tempo pienoQUALITY MANAGER CUSTOMER CARE MANAGEMENT | posizione internazionale2 settimane fa Sii tra i primi 25 candidati International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è...
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Montà, Italia Buscojobs A tempo pienoEUR 30.000 - 50.000 7 giorni fa You develop and implement international process management standards, optimize workflows, and validate business cases to improve customer satisfaction as well as quality internally and with service providers. You will establish process control, define KPIs, and integrate the 'voice of the customer'. Your contribution You have...
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Montà, Italia Buscojobs A tempo pienoEUR 30.000 - 50.0007 giorni faYou develop and implement international process management standards, optimize workflows, and validate business cases to improve customer satisfaction as well as quality internally and with service providers.You will establish process control, define KPIs, and integrate the 'voice of the customer'.Your contributionYou have an...
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Montà, Italia Bonprix S.R.L. A tempo pienoInternational.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...
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Montà, Italia Bonprix Italia A tempo pienoInternational. Digital. Sustainable. We have big goals. Our teams are bursting with positive energy and have a unique creative drive. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come...
