Customer Advisor With Italian
3 settimane fa
What will you do? Provide post-sales support to customers by validating entitlements, assisting customers with unit diagnosis, troubleshooting, and completing RMAs when necessary, or assuring a proper escalation to the 2nd level support if needed. Offer pre-sales support to customers by referring customers to local resellers and creating web orders once customer's specific needs have been identified. Identify opportunities and escalate to the correct internal contact. Advise customers on the correct solution for their requirements. Log customer details and problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution. Take full ownership of all customer issues until resolution and ensure timely follow-up on all commitments. Respond to requests on product pricing and features. Provide language support to escalation teams where necessary. What qualifications will make you successful? Education - Bachelor's Degree requested. Fluent in Italian and English. Excellent command of the English language. One-year experience in customer support is an advantage. Ability to multi-task (logging queries while speaking with customers). PC skills (Microsoft Windows, ERPs). Excellent interpersonal, communications, and time management skills. Ability to work on own initiative but also as part of a team. Good verbal and written communication skills are required. Basic aptitude for learning technical concepts is essential. Flexible and an ability to learn quickly. What's in it for me? Flexible work schedule and home-office options (hybrid). A wide range of benefits: Bookster, Wellington platform, meal tickets, discounts at several partners. Medical & healthcare options: Private medical subscription, life insurance. Mental healthcare: Employee Assistance Program (24/7 online counseling). One day off to celebrate your birthday with your beloved ones. Hands-on training and access to our technical labs. Development Plan through Career path and coaching. Open Talent Market - a platform where you can easily find your next challenge, an exciting project, or a cool mentor. Sustainability is at the heart of what we do, who we are, and what we believe in. Exposure to a multicultural and dynamic environment. Diversity and Inclusion are an integral part of the company's history, culture, and identity. Let us learn about you Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values start with us:
Inclusion Mastery Purpose Action Curiosity Teamwork IMPACT is your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. We are looking for IMPACT Makers, exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
Become an IMPACT Maker with Schneider Electric - apply today
€36 billion global revenue, +13% organic growth, 150,000+ employees in 100+ countries, #1 on the Global 100 World's most sustainable corporations. You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals, and we are committed to championing inclusivity in everything we do.
This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity, and Inclusion here and our DEI Policy here.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
#J-18808-Ljbffr
-
Customer Advisor With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoWhat will you do? Provide post-sales support to customers by validating entitlements, assisting customers with unit diagnosis, troubleshooting, and completing RMAs when necessary, or assuring a proper escalation to the 2nd level support if needed.Offer pre-sales support to customers by referring customers to local resellers and creating web orders once...
-
Customer Advisor With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoWhat will you do? Provide post-sales support to customers by validating entitlements, assisting customers with unit diagnosis, troubleshooting, and completing RMAs when necessary or assuring a proper escalation to the 2nd level support if needed.Offer pre-sales support to customers by referring customers to local resellers and creating web orders once...
-
Customer Advisor With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoWhat will you do? Provide post-sales support to customers by validating entitlements, assisting customers with unit diagnosis, troubleshooting, and completing RMAs when necessary or assuring a proper escalation to the 2nd level support if needed.Offer pre-sales support to customers by referring customers to local resellers and creating web orders once...
-
Technical Customer Advisor With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoTechnical Customer Advisor with Italian & English - On-site, BucharestJob Title: Technical Customer Advisor with Italian & EnglishOn-site, BucharestExperience the power of a game-changing career! Are you looking for what's next?We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their...
-
Technical Customer Advisor With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoTechnical Customer Advisor with Italian & English - On-site, Bucharest Job Title: Technical Customer Advisor with Italian & English On-site, Bucharest Experience the power of a game-changing career! Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their...
-
Customer Service Associate With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoPlease note that this website/app uses one or more Google services and may gather and store information including but not limited to your visit or usage behaviour. You may click to grant or deny consent to Google and its third-party tags to use your data for below specified purposes in below Google consent section. CUSTOMER SERVICE ASSOCIATE with ITALIAN TE...
-
Customer Service Associate With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales, and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
-
Customer Service Associate With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoPlease note that this website/app uses one or more Google services and may gather and store information including but not limited to your visit or usage behaviour. You may click to grant or deny consent to Google and its third-party tags to use your data for below specified purposes in below Google consent section.CUSTOMER SERVICE ASSOCIATE with ITALIANTE...
-
Customer Support Specialist With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title: Customer Support Specialist with Italian Your Responsibilities: Develop an in-depth knowledge of our client's platform. Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone. Communicate thoughtfully to provide answers to questions for both technical and non-technical end users....
-
Technical Customer Advisor With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title:Technical Customer Advisor with Italian & EnglishOn-site in BucharestExperience the power of a game-changing career.Are you looking for what's next?We're a global technology and services leader that powers the brands of the future.We help well-known brands - the ones you use every day - improve their businesses with technology and integrated...
-
Customer Service Associate With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoPlease note that this website/app uses one or more Google services and may gather and store information including but not limited to your visit or usage behaviour.You may click to grant or deny consent to Google and its third-party tags to use your data for below specified purposes in below Google consent section.CUSTOMER SERVICE ASSOCIATE with ITALIANTE...
-
Customer Support Specialist With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title: Customer Support Specialist with Italian Your Responsibilities: Develop an in-depth knowledge of our client's platform. Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone. Communicate thoughtfully to provide answers to questions for both technical and non-technical end users....
-
Customer Support Specialist With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title: Customer Support Specialist with Italian Your Responsibilities: Develop an in-depth knowledge of our client's platform. Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone. Communicate thoughtfully to provide answers to questions for both technical and non-technical end users....
-
Customer Support Specialist With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title: Customer Support Specialist with Italian Your responsibilities: Develop an in-depth knowledge of our client's platform. Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone. Communicate thoughtfully to provide answers to questions for both technical and non-technical end users....
-
Technical Customer Advisor With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title:Technical Customer Advisor with Italian & EnglishOn-site in BucharestExperience the power of a game-changing career. Are you looking for what's next?We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated...
-
Technical Customer Advisor With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title: Technical Customer Advisor with Italian & English On-site in Bucharest Experience the power of a game-changing career. Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated...
-
Technical Customer Advisor With Italian
3 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title:Technical Customer Advisor with Italian & EnglishOn-site in BucharestExperience the power of a game-changing career.Are you looking for what's next?We're a global technology and services leader that powers the brands of the future.We help well-known brands, the ones you use every day, improve their businesses with technology and integrated...
-
Customer Support Specialist With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title:Customer Support Specialist with ItalianYour Responsibilities:Develop an in-depth knowledge of our client's platform.Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone.Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.Diagnose...
-
Bardi, Italia Adh Personal Thüringen A tempo pienoThe House of Mercier is on the lookout for an enthusiastic Italian Speaking Customer Advisor for Premium Coffee Appliances to join our team in Athens. This role is perfect for individuals who have a passion for coffee and a commitment to excellent customer service.You will be essential in assisting our Italian-speaking customers, providing them with the...
-
Customer Support Specialist With Italian
4 settimane fa
Bardi, Italia Adh Personal Thüringen A tempo pienoJob Title:Customer Support Specialist with ItalianYour responsibilities:Develop an in-depth knowledge of our client's platform.Provide high-quality product support for customers to effectively resolve their issues through email, chat, and phone.Communicate thoughtfully to provide answers to questions for both technical and non-technical end users.Diagnose...