Technical Account Manager Team Lead
1 settimana fa
Join the team redefining how the world experiences design.
Hello, g'day, mabuhay, kia ora, ??, hallo, vítejte
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
The Technical Account Manager (TAM) Lead plays a crucial role in driving positive customer outcomes and promoting product adoption and growth within the different customer segments of Canva for Enterprise. The TAM Lead is responsible for establishing and implementing effective practices and procedures that enable the team to deliver exceptional results.
This person will help Canva execute the company's strategy to Empower Enterprises and drive operational excellence for the day-to-day management of the business.
At the moment, this role is focused on:
Leading a team of 4-5 Technical Account Managers who work closely with our Enterprise & Education customers. The TAMs are a trusted advisor who deeply understand the technical needs of our customers and provide strategic guidance on how to best utilise advanced admin features such as SSO, Integrations and Org Structures. Hiring, motivating, developing, and retaining the talent we need to accomplish the above, while focusing daily on coaching best practices to enable internal career mobility where necessary, and possible Managingday-to-day operations, data analysis, goal setting & tracking, career development, performance management, and process improvement Working cross-functionally, developing close relationships with Sales, Product, Engineering, and other relevant internalteams to understand the customer challenges and needs and proactively surface opportunities for improvements to our product features and the customer experience Partnering with our GTM and Sales Enablement teams to create and deliver relevant training to technical and non-technical audiences You're probably a match if You have experience managing high-performing technical customer-facing teams You're collaborative, love continuous learning, and hold others accountable You're able to effectively communicate with internal partners and external customers, key stakeholders, and executive leadership You have experience and knowledge with SAML 2.0, SCIM provisioning, Okta, Azure AD, ADFS, Duo, Ping Identity, GSuite, OneLogin, Atlassian (Confluence, JIRA) You have experience with general security/protocols, MFA implementation, and support You have a passion for solving problems and developing and rolling out processes and procedures About the team The core focus of our team is to prove the power of Canva within recognizable global brands and Enterprise customers and be the tool that Enterprises love and rely on every day.
Our mission is to help our customers unlock the full potential of Canva. We achieve this by educating, enabling, and empowering them to unleash their creativity and achieve their goals.
In short, we want to bring as much value to our partnership with our customers as possible.
Our rapid growth (100+ million monthly active users and growing) means we don't have all the answers - and we're hoping you'll think that's all part of the fun of it. Our business is growing quickly so every interaction is a chance for you to learn valuable insights about our markets. Of course, with growth comes some ambiguity, but if you're curious and open to change then you'll thrive in Sales and Success.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:
-Equity packages - we want our success to be yours too
-Health benefits plans to support you and your wellbeing
-401(k) retirement plan with company contribution
-Inclusive parental leave policy that supports all parents & carers
-An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
-Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually.
#J-18808-Ljbffr
-
Team Lead Sales Coordination Emea
1 mese fa
Bardi, Italia Tn Italy A tempo pienocol-wideJob Description:Job DescriptionJob position in the Sales CoordinationSales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries.Manage day-to-day activities in order to provide order planning and information to the production manager....
-
Team Lead Sales Coordination Emea
4 settimane fa
Bardi, Italia Tn Italy A tempo pienocol-wideJob Description:Job DescriptionJob position in the Sales CoordinationSales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries.Manage day-to-day activities in order to provide order planning and information to the production manager....
-
Team Lead Sales Coordination Emea
1 settimana fa
Bardi, Italia Continental A tempo pienoJob Description Job position in the Sales Coordination Sales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries. Manage day-to-day activities in order to provide order planning and information to the production manager. Forecasts orders...
-
Team Lead Sales Coordination Emea
2 settimane fa
Bardi, Emilia-Romagna, Italia Tn Italy A tempo pienocol-wideJob Description:Job DescriptionJob position in the Sales CoordinationSales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries.Manage day-to-day activities in order to provide order planning and information to the production manager....
-
Team Lead Sales Coordination Emea
2 settimane fa
Bardi, Emilia-Romagna, Italia Continental A tempo pienoJob DescriptionJob position in the Sales CoordinationSales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries.Manage day-to-day activities in order to provide order planning and information to the production manager.Forecasts orders and...
-
R&D Team Lead
1 mese fa
Bardi, Italia Abb Schweiz Ag A tempo pienoR&D Team Lead Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey...
-
R&D Team Lead
4 settimane fa
Bardi, Italia Abb Schweiz Ag A tempo pienoR&D Team Lead Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey...
-
Genoa & Milan Management Certification Lead Auditor
2 settimane fa
Bardi, Italia Rina Piraeus Team A tempo pienoSelect how often (in days) to receive an alert: Location: Rozzano, IT, 20089 Contract Type: Permanent Division: Italy Certification Operations Level of experience: Intermediate RINA is currently recruiting for a Genoa & Milan Management Certification Lead Auditor to join its office in Rozzano (MI), Italywithin the Italy Certification...
-
R&D Team Lead
3 giorni fa
Bardi, Italia Abb Schweiz Ag A tempo pienoR&D Team Lead Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey...
-
Team Lead
1 giorno fa
Bardi, Italia Amazon City Logistica S.R.L. A tempo pienoIn qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team. Insieme al vostro manager e agli operatori di magazzino, lavorerete a stretto contatto per garantire il raggiungimento degli obiettivi e per la soddisfazione dei clienti. Una parte fondamentale delle vostre responsabilità sarà quella di...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoSei una persona dalla forte ambizione commerciale? Vuoi contribuire non solo a rafforzare il business, ma anche le relazioni con aziende e candidati? Potresti essere lo #HumanDiProfessione che stiamo cercando. Responsabilità In ottica di potenziamento della rete commerciale, Randstad è alla ricerca di un Account Manager da inserire all'interno della...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoSei una persona dalla forte ambizione commerciale? Vuoi contribuire non solo a rafforzare il business, ma anche le relazioni con aziende e candidati? Potresti essere lo #HumanDiProfessione che stiamo cercando. Responsabilità In ottica di potenziamento della rete commerciale, Randstad è alla ricerca di un Account Manager da inserire all'interno della...
-
Account Manager
1 settimana fa
Bardi, Italia Randstad Italia Spa A tempo pienoSei una persona dalla forte ambizione commerciale? Vuoi contribuire non solo a rafforzare il business, ma anche le relazioni con aziende e candidati? Potresti essere lo #HumanDiProfessione che stiamo cercando. Responsabilità In ottica di potenziamento della rete commerciale, Randstad è alla ricerca di un Account Manager da inserire all`interno della...
-
Team Lead Operations
2 settimane fa
Bardi, Emilia-Romagna, Italia Amazon A tempo pienoTeam Lead Operations - contratto determinato 12 mesiIn qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e che le...
-
Team Lead Sales Coordination Emea
1 mese fa
Bardi, Italia Continental A tempo pienoJob DescriptionJob position in the Sales Coordination Sales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries. Manage day-to-day activities in order to provide order planning and information to the production manager. Forecasts orders and...
-
Team Lead Sales Coordination Emea
4 settimane fa
Bardi, Italia Continental A tempo pienoJob DescriptionJob position in the Sales Coordination Sales Coordination Leader will support the sales area manager in: day-to-day activities to ensure correct ordering and customer satisfaction and responds to customer inquiries. Manage day-to-day activities in order to provide order planning and information to the production manager. Forecasts orders and...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoTi piacerebbe far parte di un?azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunità! Chi siamo? Randstad Leading Company nel settore HR. Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a livello nazionale. In ottica di potenziamento della...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoTi piacerebbe far parte di un?azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunità! Chi siamo? Randstad Leading Company nel settore HR. Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a livello nazionale. In ottica di potenziamento della...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoTi piacerebbe far parte di un?azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunità! Chi siamo? Randstad Leading Company nel settore HR. Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a livello nazionale. In ottica di potenziamento della...
-
Account Manager
4 settimane fa
Bardi, Italia Randstad Italia Spa A tempo pienoTi piacerebbe far parte di un?azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunità! Chi siamo? Randstad Leading Company nel settore HR. Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a livello nazionale. In ottica di potenziamento della...
