It Support Technician

1 mese fa

Lazio, Italia Mambu A tempo pieno

Who we are:

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We're on a mission to change that, to make banking work better for everyone.

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before.

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team.

At Mambu our people are the foundation We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let's rewrite the rules of banking together

About the team
Join the Internal IT Team that enables other Mambuvians to achieve their goals by providing them support on their day-to-day tasks and enabling the growth of Mambu. You will be responsible for setting up and supporting Identity management, procuring and setting up office IT hardware, desktop support, access provisioning, and providing guidance on the different tools at their disposal transversely across all sectors of the business.

What you'll do:

Remote troubleshooting through diagnostic techniques

Provide first-level IT support (access, passwords, filter requests)

Direct unresolved issues to the next level of support personnel

Provide accurate information on IT services, tools, and procedures

Document events, problems, and their resolution in tickets.

Support the local IT Specialists with daily tasks

Introduce users to the IT Tools (on-boarding)

Identify and suggest possible improvements in procedures and solutions.

Monitoring and responding effectively and quickly to requests received via the IT helpdesk

What you'll bring:
Your experience includes:

A minimum of 1-2 years of proven experience as a Help Desk Technician or other IT support role

Tech-savvy with working knowledge of IT equipment, hardware and software

Good understanding of Apple MacOS and iOS

Ability to diagnose and resolve basic technical issues

Information Security and compliance awareness

Basic knowledge of IT networking, IPs, DHCP, DNS

Your future
We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

The midpoint for this position is €37000 gross (before taxes) yearly. This is a full-time equivalent target rate for Lithuania only. Actual rate offered will vary depending on the nature of the role and the breadth of skills and expertise the candidate brings to the role relative to existing Mambuvians. For the rest of the locations where we advertise this role, the starting salary will be discussed during the recruitment process.

Let's connect
Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers.

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

Don't meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at ****** and let us know how we may assist you.

#J-18808-Ljbffr

  • It Support Technician

    1 mese fa

    Lazio, Italia Buscojobs A tempo pieno

    At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We're on a mission to change that, to make banking work better for everyone.Join us as we bring banking and financial services technology into the digital-first world. Where our...

  • It Support Technician

    1 mese fa

    Lazio, Italia Buscojobs A tempo pieno

    At Mambu, we believe that banking and financial services can change the world for the better.We also know that inflexible systems are slowing innovation and limiting impact.We're on a mission to change that, to make banking work better for everyone.Join us as we bring banking and financial services technology into the digital-first world.Where our...

  • It Technician

    4 mesi fa

    Lazio, Italia Stbsysautomation A tempo pieno

    STB SYS Automation provides Innovative Solutions in the field of Industrial Automation. The IT technician plans and supports the IT/OT manager in managing and coordinating hardware and software structures, ensuring maintenance and promoting technological development.Responsibilities:Manages technical support requests received from users.Manages server...

  • It Support Technician

    3 mesi fa

    Lazio, Italia Mambu A tempo pieno

    Who we are: At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We're on a mission to change that, to make banking work better for everyone.Join us as we bring banking and financial services technology into the digital-first world. Where...

  • It Support Technician

    2 settimane fa

    Lazio, Italia Mambu A tempo pieno

    Who we are: At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We're on a mission to change that, to make banking work better for everyone. Join us as we bring banking and financial services technology into the digital-first world....

  • IT Support Technician

    7 mesi fa

    Provincia di Latina, Lazio, Italia Mambu A tempo pieno

    Who we are: At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. Join us as we bring banking and financial services technology into the digital-first world....

  • IT Support Technician

    1 mese fa

    Lazio, Italia Mambu A tempo pieno 37.000 €

    Who we are: At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. Join us as we bring banking and financial services technology into the digital-first world....

  • Field It Technician

    1 mese fa

    Lazio, Italia Hemmersbach Gmbh & Co. Kg A tempo pieno

    We are looking for a Field IT Technician with experience in IT desktop support and end user support at large multinational companies, in order to support our customers on site in the area of Rome.Main tasks of the job are:Identify, diagnose, and resolve issues in computer hardware and software in systems such as laptops, desktops, printers, mobile devices,...

  • It Technician

    7 giorni fa

    Lazio, Italia Stefanini A tempo pieno

    **IT Technician****Key Responsibilities**- Respond to computer related tickets within set KPIs- PC (desktops / laptops) Hardware and software troubleshooting- Read and understand English technical documents (working instructions, standard operating processes)- Ability to resolve Windows 10 & 11 Operating System errors- Device lifecycle management within...

  • It Support

    1 giorno fa

    Lazio, Italia Allscent Profumerie A tempo pieno

    Allscent - Gruppo NaïmaAllScent Profumerie è un format innovativo di Beauty Factory che si avvale di un'offerta ampia e competitiva di prodotti di alta qualità. Una nuova struttura dall'arredamento moderno e accogliente dedicata alla bellezza e al benessere, una catena di Profumerie che, oltre alla vendita di prodotti, offre svariati servizi gratuiti di...

  • Onsite It Technician

    2 mesi fa

    Lazio, Italia Stefanini A tempo pieno

    Job Description Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support...

  • Onsite It Technician

    1 mese fa

    Lazio, Italia Stefanini A tempo pieno

    Job Description Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support...

  • Onsite It Technician

    2 mesi fa

    Lazio, Italia Stefanini A tempo pieno

    Job Description Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support...

  • Supporto Applicativo It

    1 settimana fa

    Lazio, Italia Sinergidea A tempo pieno

    Informazioni lavoroSettore- TecnologiaEsperienza di lavoro- 4-5 anniSalario- A partire da 1300 e/meseCittà- RomaStato/Provincia- RomaPaese- ItalyCAP- 00119Descrizione lavoroAttualmente Sinergidea è alla ricerca di un **Supporto Applicativo IT** che possa lavorare presso una delle più affermate aziende di Milano che offre servizi legati al settore...

  • Onsite It Technician

    2 mesi fa

    Lazio, Italia Stefanini, Inc A tempo pieno

    Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support.This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.We are looking...

  • Onsite It Technician

    2 mesi fa

    Lazio, Italia Stefanini, Inc A tempo pieno

    Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.We are looking...

  • Onsite It Technician

    1 mese fa

    Lazio, Italia Stefanini, Inc A tempo pieno

    Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. We are looking...

  • It Support Specialist

    4 settimane fa

    Lazio, Italia Buscojobs A tempo pieno

    IT Support Specialist Type: Full time Hours: 8 hours Description: BCIC Swiss GmBH is looking for an On-site IT Support Specialist in Italy.We are looking for highly skilled professionals to join our team in Florence.If you have expertise in IT Support engineering and are passionate about driving technological advancements, we invite you to...

  • It Support

    6 giorni fa

    Lazio, Italia Seltis Hub S.R.L. A tempo pieno

    SeltisHub Management Search, per multinazionale americana operante nella consulenza strategica M&A e Corporate finance, ricerca**Posizione**:un/una IT Support.La risorsa dovrà dare supporto IT quotidiano ai membri del team nella regione EMEA.Nello specifico dovrà svolgere le seguenti attività:- Manutenzione e risoluzione dei problemi di tutti i sistemi e...

  • It Service Support Emea

    2 settimane fa

    Lazio, Italia Lhh A tempo pieno

    For a client company, based in Rome, we are currently looking for an IT Service Support EMEA.**Responsibilities**Day to day IT support of team members across EMEA region.- Maintenance and troubleshooting of all systems and services relevant to EMEA team members.- Support in planning, execution, and management of IT projects with specific deadlines.-...