Italian Customer Service For A Tech Company In Greece

1 settimana fa


Rimini, Italia Patrique Mercier Recruitment A tempo pieno

Patrique Mercier Recruitment is currently hiring Italian speaking Customer Service professionals for a tech company in Greece. This is a fantastic opportunity for individuals who are fluent in Italian and have a knowledge and passion for gaming.

As an Italian Customer Service representative, you will be responsible for providing exceptional support to Italian-speaking customers regarding tech products and gaming-related inquiries. You will assist customers via phone, email, and chat, troubleshoot technical issues, and deliver an outstanding customer experience.

Joining our client's team means becoming part of a dynamic and innovative work environment where you can utilize your language skills and gaming knowledge. You will have the opportunity to work with cutting-edge technology and contribute to the success of a leading tech company.

Responsibilities Provide exceptional customer support to Italian-speaking customersAssist customers with inquiries, technical issues, and gaming-related questionsTroubleshoot and resolve customer concerns in a timely and efficient mannerDeliver accurate information about products, services, and gaming featuresMaintain customer records and documentationCollaborate with cross-functional teams to ensure customer satisfactionStay up-to-date with the latest gaming trends and updatesRequirements Fluency in Italian and English, both written and spokenPrior experience in customer service, preferably in a tech or gaming-related fieldStrong communication and interpersonal skillsKnowledge and passion for gaming and tech productsExcellent problem-solving abilities and ability to remain calm under pressureAbility to multitask and prioritize tasks effectivelyDetail-oriented and committed to providing exceptional customer serviceProficient in using computer systems and software applicationsWillingness to work in GreeceValid European Passport or IDBenefits Private Health InsuranceTraining & DevelopmentPerformance BonusSummer, Christmas and Easter bonusFully Paid TrainingGood SalaryFully Paid Relocation Package (flight, transfer and hotel)Free Greek lessons (all levels)Discounts on services and many extrasAll sorts of Cultural and Sports and Music events organised by the client
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