Customer Success Manager

2 settimane fa


Lazio, Italia Finlay James, Incorporated A tempo pieno

EmailClient Delivery Director | Recruitment Wizardry ? | SaaS Sales & Marketing | SaaS Recruitment| Executive Hires | Technology Recruiter | Global…Customer Success Manager - SaaS - Madrid or Barcelona (Remote)The Role:Managing accounts across Spain and ItalyBuilding and managing long term relationships (C-level to operations)Retaining and developing the customers portfolioPreventing ChurnDriving revenue by growing existing accounts, through upsell and cross-sellMonitoring your KPIs and your monthly targetsSending commercial proposalsReaching monthly targets of retention and sales growthBeing a team player and work closely with the Sales, Product and Marketing teamsThe Company:Influencer Marketing SaaS companyNamed in Financial Times as one of the fastest growing companies in EuropeProfitable company showing yearly growth of 126%Big name clients including: Coca Cola, Netflix, Uber, DisneylandYou Should Apply If:2+ years CSM experience within SaaS (preferably Marketing Technology)You speak fluent Spanish and English. Italian would be a bonusFamiliar with CSM tools and processesExperience working with C-LevelsStrong skills in upselling and retentionWhat You Get:Stock options + other benefitsJob Code: 47715Nivel de antigüedadIntermedio#J-18808-Ljbffr


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