Guest Service Agent

2 settimane fa

Siena, Italia Starhotels S.P.A. A tempo pieno

Join Starhotels and become part of the Front Office team at Grand Hotel Continental, part of our Collezione, in the heart of Siena.
As a Guest Service Agent (day and night shifts) you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.
Your responsibilities include: Being the friendly face that responds promptly to guest inquiries, providing information and assistance.
Handling check-in, check-out activities as well as other related tasks.
Efficiently managing guest messages and requests.
Support the team during the night shifts, embracing the night charm.
Staying updated about hotel services, guest needs, and special events.
Ensuring lobby and Front Desk standards and safety compliance.
Adhering to policies and procedures when working front of house equipment and property management systems.
Exceed expectations revealing: A unique personality and a true passion for hospitality.
Proven experience in the role.
Familiarity with Opera PMS for efficient operations.
Excellent communication skills.
Ability to anticipate and resolve challenges and complaint resolution finesse.
A commitment to delivering a high level of customer service.
Impeccable grooming standards.
Versatility in handling various work scenarios.
Enthusiasm when being assigned to both individual and team-oriented tasks.
Mastery of the local area, enhancing guest experiences.
Embrace global diversity by speaking: Italian – fluently English – fluently Additional languages are a plus.
Unlock a world of benefits, including: Exclusive discounted stays within the group.
Discounts with our partners.
Stylish uniforms with complimentary laundering.
Ticket Restaurants for delightful dining.
Embrace growth with: Exceptional career advancement opportunities through our Performance Management Program.
An attractive compensation package based on your experience.
The chance to be a part of an ambitious, caring organization.
At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances.
This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.
Join us to shape your outstanding career
Send in your application and let's create exceptional memories together.

  • Guest Service Agent

    1 mese fa

    Siena, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our **Grand Hotel Continental **in the heart of **Siena**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our **Grand Hotel Continental **in the heart of **Siena**.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:- Being the friendly face that responds promptly to...

  • Guest Service Agent

    2 settimane fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Turnante) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Front Office team at Grand Hotel Continental, part of our Collezione, in the heart of Siena.As a Guest Service Agent (day and night shifts) you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and...

  • Guest Service Agent

    2 settimane fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Turnante) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Front Office team at Grand Hotel Continental, part of our Collezione, in the heart of Siena.As a Guest Service Agent (day and night shifts) you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and...

  • Guest Service Agent

    7 giorni fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Seasonal contract) - Grand Hotel Continental, Siena Join Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena .As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival,...

  • Guest Service Agent

    1 mese fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Seasonal contract) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our Grand Hotel Continental in the heart of Siena.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay, and departure.Your...

  • Guest Service Agent

    4 settimane fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Seasonal contract) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our Grand Hotel Continental in the heart of Siena.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay, and departure.Your...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Seasonal contract) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena.As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay,...

  • Guest Service Agent

    7 giorni fa

    Siena, Italia Starhotels A tempo pieno

    Guest Service Agent (Seasonal contract) - Grand Hotel Continental, SienaJoin Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena.As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay,...

  • Guest Service Agent

    3 settimane fa

    Siena, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at **Grand Hotel Continental**, part of our Collezione,**in the heart of **Siena.** As a** Guest Service Agent** (day and night shifts) you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the...

  • Guest Service Agent

    2 settimane fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at **Grand Hotel Continental**, part of our Collezione,**in the heart of **Siena.**As a** Guest Service Agent** (day and night shifts) you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.Your responsibilities include:- Being the...

  • Guest Service Agent

    2 settimane fa

    Siena, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our **Grand Hotel Continental**in the heart of **Siena**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our **Grand Hotel Continental**in the heart of **Siena**.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:- Being the friendly face that responds promptly to...

  • Guest Service Agent

    1 mese fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team as Guest Service Agent (Seasonal contract) at our Grand Hotel Continental in the heart of Siena.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include: Being the friendly face that responds promptly to guest...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena . As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure. Your responsibilities include: Being the friendly face...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena.As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.Your responsibilities include:Being the friendly face...

  • Guest Service Agent

    1 settimana fa

    Siena, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Reception Team (with a seasonal contract) at our Grand Hotel Continental in the heart of Siena.As a Guest Service Agent (day and night shifts), you'll be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure.Your responsibilities include:Being the friendly face...

  • Hotel & Activities Customer Service Agent

    12 ore fa

    Siena, Italia Easy Market A tempo pieno

    **Hotel & Activities Customer Service Agent**:di adminCustomer service**Easy Market è alla ricerca di una persona motivata ed intraprendente da inserire nel reparto Hotel a supporto del team di customer service.**:**Ruolo**:- Supporto alla gestione delle prenotazioni alberghiere e servizi accessori (assistenza alla vendita, modifiche alle prenotazioni,...

  • Front Desk Agent

    2 mesi fa

    Siena, Italia Gruppo Marseglia A tempo pieno

    **Mansione**: Front desk agent **Livello**: da valutare in base all’esperienza **C.c.n.l.**: Alberghi - Confcommercio **Retribuzione supplementare**: tredicesima, quattordicesima **Tipologia contrattuale**: contratto stagionale dal 01/03/2025 al 14/11/2025 **Orario di lavoro**: full-time 40h settimanali **Articolazione dell’orario di lavoro**:...

  • Boutique Agent Castello di Casole, a Belmond Hotel

    7 mesi fa

    Siena, Italia Belmond Management A tempo pieno

    We are looking for a Boutique Agent to locate in the property of Castello di Casole, A Belmond Hotel, Tuscany, where we sell our signature fashion collection. If you enjoy being in contact with a high profile multicultural clientele and would like to joint our exceptional team, this is the job for you. **Requirements**: - Excellent communication skills -...