Experience Manager

4 settimane fa

Firenze, Italia Collegio Alla Querce A tempo pieno

**Company Description**
Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school's principal's office. Surrounded by old growth cyprus and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.
The on-site Experience Manager is a key role in developing and carrying out unique experiences for guests and team members alike. Experiences will be aligned with the 'Soul of the Place' which is the unique identity and personality of each Auberge property.
- Lead the development of curating all experiences and a monthly calendar of activities for the property
- Planning, project managing, and collaborating with inter-departmental teams and executing special moments and weekly activities, events, classes, and programs that allow guests and members to experience the property's values and create lasting memories
- Assist in the development of daily rituals that bring the resort's spirit alive for its guests and the local community
- Working alongside the Marketing and Operations teams to project manage the strategic seasonal programs and partnerships that will bring the property to life
- Support the curation of design elements throughout the resort. Activating guest spaces and events throughout the property in an intentional and relevant way
- Establish relationships with local partners and vendors to enhance our unique brand story.
- Participate in training programs and facilitate special touches that inspire the team and highlight our Soul of the Place.
- Identify opportunities to further improve, customize, or personalize a guest's experience based on guest feedback and strategic opportunities.
- Create processes to further deepen being experience-led at the property level and at the Auberge Resorts Collection brand.
- Curate and deliver the highest quality member experience for a diverse community. Oversee all member programming, events and activations.
- Maintain confidentiality and security of specified resort information, member information, correspondence, reports and files
**Qualifications**
- Minimum of 2 years of work experience in the hospitality industry to include hotels and resorts, restaurants and wineries.
- Minimum of 2 years of demonstrated experience with developing and executing personalized experiences including coordinating events, activities, and programming.
- Demonstrated entrepreneurial approach combined with a positive and curious demeanor.
- Extensive knowledge of the local area including; recreation, restaurants, events, sights and other attractions.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- A discerning eye for design, style and unique experiences
- Italian and English lanaguge skills
**Additional Information**
Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveller. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

  • Experience Manager

    6 mesi fa

    Firenze, Italia Collegio alla Querce A tempo pieno

    **Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...

  • Luxury Client Relations and Experience Manager

    3 giorni fa

    Firenze, Italia Lionard A tempo pieno

    **Luxury Client Relations and Experience Manager**: - Florence- RAL - Depending on seniority_ **Presentation of** job position**: **Responsibilities**: The Luxury Client Relations and Experience Manager has to: - ** Validating the existing luxury customer portfolio**; - Support the creation, organisation and implementation of VIP client experiences; -...

  • Luxury Client Relations And Experience Manager

    1 giorno fa

    Firenze, Italia Lionard A tempo pieno

    **Luxury Client Relations and Experience Manager**:- Florence- RAL - Depending on seniority_**Presentation of** job position**:**Responsibilities**:The Luxury Client Relations and Experience Manager has to:- ** Validating the existing luxury customer portfolio**;- Support the creation, organisation and implementation of VIP client experiences;- Planning and...

  • Luxury Client Relations and Experience Manager

    3 giorni fa

    Firenze, Italia Lionard A tempo pieno

    **Luxury Client Relations and Experience Manager**: - Firenze- RAL - In funzione della seniority_ **Presentazione** della posizione**: **Responsabilità**: Il Luxury Client Relations and Experience Manager avrà il compito di: - Contribuire alla revisione e validazione del processo di targhettizzazione del portfolio clienti già esistente; - Supportare la...

  • Luxury Client Relations And Experience Manager

    1 giorno fa

    Firenze, Italia Lionard A tempo pieno

    **Luxury Client Relations and Experience Manager**:- Firenze- RAL - In funzione della seniority_**Presentazione** della posizione**:**Responsabilità**:Il Luxury Client Relations and Experience Manager avrà il compito di:- Contribuire alla revisione e validazione del processo di targhettizzazione del portfolio clienti già esistente;- Supportare la...

  • Customer Experience Design Manager

    1 mese fa

    Firenze, Italia Buscojobs A tempo pieno

    Il Customer Experience Design Manager è una figura con consolidata esperienza nel business del Travel e Hospitality, ed avrà la responsabilità di definire una strategia organica di formulazione delle proposte di soggiorno, con una visione Customer Centric.In particolare, si occuperà di: Definire una strategia di disegno / creazione delle proposte...

  • Accounting Manager

    1 settimana fa

    Firenze, Italia Oliver James Associates A tempo pieno

    **Accounting Manager** Location: Florence, SC Relocation: Will pay 100% of Relo Expenses Benefits: Outstanding / Above Avg. Benefits This is an exciting opportunity with a Global Manufacturer that offers great visibility and the opportunity to grow within the company. Looking for an Accounting Manager with great leadership skills and...

  • Infrastructure Project Manager

    1 settimana fa

    Firenze, Italia Empiric Solutions A tempo pieno

    Empiric has acquired an exciting opportunity for a Infrastructure Project Manager to join one of our Global clients in the Retail Industry for a Contract based Hybrid in Florence. - strong Audio Visual (VOIP) skills - 3-5 years of Infrastructure PM experience - Network and Cisco experience

  • Accounting Manager

    7 giorni fa

    Firenze, Italia Oliver James Associates A tempo pieno

    **Accounting Manager**Location: Florence, SCRelocation: Will pay 100% of Relo ExpensesBenefits: Outstanding / Above Avg.BenefitsThis is an exciting opportunity with a Global Manufacturer that offers great visibility and the opportunity to grow within the company.Looking for an Accounting Manager with great leadership skills and...

  • Infrastructure Project Manager

    7 giorni fa

    Firenze, Italia Empiric Solutions A tempo pieno

    Empiric has acquired an exciting opportunity for a Infrastructure Project Manager to join one of our Global clients in the Retail Industry for a Contract based Hybrid in Florence.- strong Audio Visual (VOIP) skills- 3-5 years of Infrastructure PM experience- Network and Cisco experience

  • Assistant Manager

    5 mesi fa

    Firenze, Italia Taco Bell - Kfc - Luihn Vantedge Partners A tempo pieno

    Assistant ManagerTaco Bell is growing again and looking for leaders who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! Together, through your efforts and an individual training plan, you can build a great career while providing fast, fun and friendly service to our customers. This is...

  • Deputy Boutique Manager, Florence

    1 mese fa

    Firenze, Italia Richemont A tempo pieno

    Do you match this profile? Do you have significant experience as Deputy Boutique Manager in Retail? Are you team development and management oriented? Are you client experience, services, and client omni-channel oriented? Do you like working on human & business development topics? Do you fluently speak Italian and English? If so, don't hesitate to apply What...

  • Assistant Manager

    3 mesi fa

    Firenze, Italia Taco Bell - Kfc - Luihn Vantedge Partners A tempo pieno

    Assistant Manager Taco Bell is growing again and looking for leaders who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company!Together, through your efforts and an individual training plan, you can build a great career while providing fast, fun and friendly service to our customers.This is the...

  • Deputy Boutique Manager, Florence

    2 mesi fa

    Firenze, Italia Richemont A tempo pieno

    Do you match this profile? Do you have significant experience as Deputy Boutique Manager in Retail? Are you team development and management oriented? Are you client experience, services, and client omni-channel oriented? Do you like working on human & business development topics? Do you fluently speak Italian and English? If so, don't hesitate to apply!...

  • Deputy Boutique Manager, Florence

    2 mesi fa

    Firenze, Italia Richemont A tempo pieno

    Do you match this profile? Do you have significant experience as Deputy Boutique Manager in Retail? Are you team development and management oriented? Are you client experience, services, and client omni-channel oriented? Do you like working on human & business development topics? Do you fluently speak Italian and English? If so, don't hesitate to...

  • Department Manager

    2 settimane fa

    Firenze, Italia Game7Athletics A tempo pieno

    **Hai passione per lo sport e hai già lavorato nel mondo Retail?** Stiamo cercando un **Department Manager** per lo Store **Game7Athletics **situato a **Campi Bisenzio (FI) **all'interno del **Centro Commerciale "I Gigli".** Il nostro profilo ideale ha maturato esperienza all'interno di aziende del settore retail caratterizzate dall' attenzione verso il...

  • Facilities Manager

    1 mese fa

    Firenze, Italia Ziprecruiter A tempo pieno

    Job Description Uptown Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati.We are currently looking for an experienced, professional and personable Property Manager to take the reins of our scattered portfolio in...

  • Facilities Manager

    2 mesi fa

    Firenze, Italia ZipRecruiter A tempo pieno

    Job Description Uptown Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for an experienced, professional and personable Property Manager to take the reins of our scattered portfolio...

  • Facilities Manager

    2 giorni fa

    Firenze, Italia Buscojobs A tempo pieno

    EUR 50.000 - 70.000 Job Description Uptown Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati.We are currently looking for an experienced, professional and personable Property Manager to take the reins of our...

  • Facilities Manager

    1 mese fa

    Firenze, Italia Ziprecruiter A tempo pieno

    Job Description Uptown Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for an experienced, professional and personable Property Manager to take the reins of our scattered portfolio in...