Cluster Reservations Agent
3 settimane fa
A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards What are we looking for? A Cluster Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Reservations Agent
2 settimane fa
Lazio, Italia Hotel Locarno A tempo pienoHotel Locarno, 5 stelle sito in piazza del popolo a Roma, esempio di raffinatezza, capace di offrire un accoglienza senza tempo e unica, ricerca uno/a Reservations Agent. Si richiede: Esperienza pregressa in strutture di alto livello Conoscenza canali di prenotazione Eccellenti abilità di comunicazione interpersonale, aspetto curato, bella presenza e...
-
Assistant Reservations Manager
1 settimana fa
Lazio, Italia Accor Hotels A tempo pienoFairmont Amman is offering a career opportunity for an Assistant Reservations Agent. Job Description Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly, and engaging serviceSupport the Reservations Manager in Leading and managing all...
-
Lazio, Italia Nh Italia Spa A tempo pienoMinor Hotels is looking for a Booking Agent, responsible for managing group reservations in the Group & Events Management of NH Hotel Group for Italy. The ideal candidate has a High School diploma or equivalent. By reporting to the Manager, her/his main functions will be: Sell rooms and meeting spaces for M&E groups. Answer in a professional, efficient,...
-
Tivoli Monitoring Unix
7 giorni fa
Lazio, Italia Beasy4Biz A tempo pienoBeasy4BIZ opera internazionalmente nel settore delle nuove tecnologie, offrendo soluzioni innovative di sviluppo software. Cerchiamo e vogliamo essere circondati da persone di talento che amino le sfide, con sufficiente esperienza per poter lavorare in modo indipendente ma anche desiderose di imparare dagli altri e insegnare agli altri. Dettaglio Posizione:...
-
Overnight Guest Service Agent
2 settimane fa
Lazio, Italia Accor Hotels A tempo pienoCompany Description Live the French Way, Discover Sofitel Darling Harbour. Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. Job Description Please note this role is for work...
-
Guest Relations And Quality Director
2 settimane fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Guest Relations And Quality Director
4 giorni fa
Lazio, Italia Anantara A tempo pienoGuest Relations and Quality Director - Anantara Palazzo Naiadi Rome HotelFull-timeA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to...
-
Guest Relations And Quality Director
1 settimana fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
