Technology Consultant

4 giorni fa

Milano, Italia Rockwell Automation A tempo pieno

**Job Description**:
**Description**:
We are looking for a technology consultant with focus in motion and mechatronics.
The Technology Consultant is a technical resource for Rockwell Automation technology and products within their area(s) of expertise, capable of articulating capability and benefits of portfolio to customers.
Delivers proof of concept, after pre-sales support, and is a trusted advisor to the sales organization and channel.
They are responsible for technical support in presales activities for a specific range of products.
The Technology Consultant will act as the technical product expert within the sales organization for customer pursuits.
When required, the Technology Consultant will assist in commercial marketing
activities, interface with Product Business Units and the EMEA Commercial Engineering team, be the Point of contact for product and quality issues, provide post sales troubleshooting when needed, and act as a local interface with Tech Support.
He is able to support customer on project development and start-up.
**Skills, Knowledge, Experience and Education**:
- Bachelor's degree in an engineering/technical related field or equivalent experience.
- Fluency in native language and strong command of English (written & spoken).
- Ability to work with and gain confidence of senior level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
- Ability to resolve complex issues in creative and effective ways.
- Ability to align and influence critical stakeholders.
- Strong support of customer centricity.
Understands the importance of demonstrating concern for satisfying customers.
Passionate about developing goals to improve our customer experience.
- Exhibits strong teamwork, customer service and organizational skills.
- Retain and convey a positive attitude in challenging circumstances.
- Remain open to ideas; integrates multiple perspectives in decision-making.
- Manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
- Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible.
- Travel to customers within assigned geography will be required.
- Pro-actively close identified skill gaps
- Continually develop technical capability, while staying abreast of products
**Preferred / plus**:
Could be an advantageous to have knowledge on:
- Mechatronics - sizing and select
- Motion control - axis, linear motion, robotics, ICT
- Automation - PLC, I/O, Safety, Networks (ETH IP)
- OEMs machines technology - Packaging, Metal, Converting

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