Customer Experience

4 settimane fa

Casoli, Italia Manpowergroup A tempo pieno

Manpower is seeking a Complaint Intake Analyst for AbbVie, one of the leading pharmaceutical companies in the industry. The responsibilities include: Completing complaint intake via phone and email, including translating local languages to English, identifying complaint codes, following up for missing information, coordinating sample returns, and communicating investigation results. Interacting with customers, distributors, and internal stakeholders like CQA, Medical Information, Regulatory Affairs, and Pharmacovigilance. Supporting escalated complex complaints and serving as a product expert. Making decisions on replacements, credits, or warranty claims, partnering with CQA for translation support, and assisting in process improvements. Deciding on vigilance reporting and preparing relevant reports for submission. Requirements: High school diploma required, college or a 2-year Associate Degree preferred, Experience in quality or customer service in healthcare settings, Excellent customer service skills, both written and oral communication. Proficiency in English (mandatory) If you are seeking a new career opportunity in a dynamic and stimulating environment, join us vetrinabakeca

  • Customer Experience Specialist

    3 settimane fa

    Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    We are seeking a skilled Complaint Intake Analyst to join our team at Manpowergroup. The ideal candidate will have experience in quality or customer service in healthcare settings and excellent communication skills.Key Responsibilities:Completing complaint intake via phone and email, including translating local languages to English and identifying complaint...

  • Customer Experience Specialist

    4 settimane fa

    Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

    Complaint Intake AnalystManpower is seeking a skilled Complaint Intake Analyst for AbbVie, a leading pharmaceutical company. The successful candidate will be responsible for:Key Responsibilities:Completing complaint intake via phone and email, including translating local languages to English and identifying complaint codes.Following up on missing...

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    Casoli, Abruzzo, Italia Manpowergroup A tempo pieno

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    Casoli, Italia Lavoropiù A tempo pieno

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    Casoli, Abruzzo, Italia Randstad Italia Spa A tempo pieno

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