It Supervisor

Job Number 24054369
Job Category Information Technology
Location The St. Regis Venice, San Marco 2159, Venice, Benatky, Italy VIEW ON MAP Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY The ideal candidate will mainly report and assist to the IT Manager and support him on all his projects coordinating his activities under his supervision. The candidate will work strictly with him in order to reach the Company overall requested results. To this end, he must have a good general IT knowledge, in the hardware, software and networking fields, with knowledge of the most used operating systems, mainly Windows, virtual environments, IOS and Android, and good knowledge of virtual networks, subnetting calculations, firewalls and network infrastructures in general. The candidate must also have a good knowledge of the English language in order to interface with the various vendor supports and have problem solving skills both autonomously and through assistances. He will also have to acquire knowledge with the aid and support of IT Manager and Engineering department regarding the room TV entertainment, Chromecast and IP telephony in use at the hotel, and help guests in the WIFI connection of their devices or connecting them to the Television system.
Prepare and distribute mobile phones to associates, inventory of all hotel items, troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment including mobile phones. Respond to program error messages by finding and correcting problems. Provide technical guidance and recommendations to resolve business problems. Refer and follow up major hardware/software problems or defective products to vendors or technicians for service. Maintain all devices updated to the latest software/hardware security updates / patches. Prepare and replace new computers.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Visually inspect tools, equipment, or machines (e.g., POS credit cards devices) for integrity. Perform other job duties as requested by IT Manager.
Previously experience in hotels environment, with knowledge of Opera PMS, Symphony and Materials Controls software is preferred.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.


Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

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