Operations Investigative Analyst

2 mesi fa


Lazio, Italia Latch Inc. A tempo pieno

About Latch/DOOR: Latch/DOOR is revolutionizing access control for residential and commercial properties by delivering cutting-edge hardware and software solutions.
Our comprehensive platform includes everything from access control devices to property management software, making life simpler and safer for property managers, residents, and businesses.
About the role: We are seeking a dedicated Operations Support Analyst to join our team.
In this role, you will monitor our contractor network to ensure market health, maintain high-quality services, identify negative trends, and serve as the primary contact for issues requiring in-depth investigation and potential escalations.
Key Responsibilities: Investigate Deactivation Requests: Analyze deactivation requests and make recommendations.
Gather information from both customers and contractors regarding reported issues.
Handle requests from contractors wishing to be removed from the platform.
Assist contractors with the insurance procedures.
Process Reactivation Requests: Evaluate reactivation requests from contractors seeking to return to the platform.
Determine if additional onboarding or updates are required, or if the request should be denied.
Monitor Contractor Network: Regularly review the contractor pool to identify individuals who may require warnings or immediate deactivation.
Identify opportunities to recruit higher-quality contractors, especially in markets with low volume or specific skill shortages.
Ensure that services in deactivated markets are appropriately managed.
Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
Experience in analytics, investigations, or a similar role.
Excellent communication and interpersonal skills with a positive and engaging attitude.
Strong mediation skills for handling sensitive topics and escalations effectively.
Highly organized with a solid understanding of team dynamics and internal responsibilities.
Proficient in interpreting and analyzing data reports.
Ability to work independently and make informed decisions.
Joining us means: Having teammates all over the world in the US, Argentina, Mexico, Italy, Uruguay, Portugal, and Spain.
Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.
We embrace diversity and strive to create an inclusive and equitable environment for all.
#J-18808-Ljbffr



  • Lazio, Italia Buscojobs A tempo pieno

    About Latch / DOOR : Latch / DOOR is revolutionizing access control for residential and commercial properties by delivering cutting-edge hardware and software solutions. Our comprehensive platform includes everything from access control devices to property management software, making life simpler and safer for property managers, residents, and businesses....

  • Sales Operations Analyst

    2 settimane fa


    Lazio, Italia Buscojobs A tempo pieno

    Descrizione del lavoro What will you do with us? The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our CRM....


  • Lazio, Italia Buscojobs A tempo pieno

    Descrizione del lavoro What will you do with us? The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our CRM. ...


  • Lazio, Italia Docplanner A tempo pieno

    Descrizione del lavoro What will you do with us?The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations.Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our...


  • Lazio, Italia Docplanner A tempo pieno

    Descrizione del lavoroWhat will you do with us? The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our...


  • Lazio, Italia Buscojobs A tempo pieno

    Descrizione del lavoroWhat will you do with us? The Sales Operations Analyst is responsible for monitoring our organization's data quality and actual performance of expected tasks within daily operations. Such responsibilities include tracking business results, monitoring production KPIs and cleaning data issues when they arise in relation to our...


  • Lazio, Italia Miodottore A tempo pieno

    Descrizione dell'azienda Miodottore is Italy's number 1 online portal for booking appointments with medical professionals. We currently attract over 1 million patients monthly and list almost 200,000 medical professionals on our website. We are a subsidiary of DocPlanner.com which is currently operating in 15 countries around the world. Join us and help...


  • Lazio, Italia Atlantica Cyber Security Srl A tempo pieno

    Stiamo cercando un SOC Analyst L3 esperto per rafforzare il nostro Security Operations Center e contribuire alla protezione delle infrastrutture aziendali contro le minacce informatiche.

  • Portfolio Analyst

    2 giorni fa


    Lazio, Italia Confidenziale A tempo pieno

    Categoria: Financial ServicesLuogo di lavoro: RomaPrimaria realtà specializzata nella gestione dei Non Performing LoansPortfolio Analyst RomaStiamo selezionando un Portfolio Analyst che svolgerà le seguenti mansioni: Predisporre, analizzare e presentare report operativi periodici sui portafogli acquisiti, mantenendo un dialogo con il management...


  • Lazio, Italia Confidenziale A tempo pieno

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing...

  • Country Program Analyst

    3 settimane fa


    Lazio, Italia P4Arm A tempo pieno

    We are Hiring Join our team as Country Program Analyst The PARM Secretariat is calling for applications from qualified consultants for the position of Country Program Analyst to support the PARM Technical Cluster (under the guidance of PARM Technical Specialist) in the implementation of the PARM Process in the foregoing countries and other countries as needs...


  • Lazio, Italia P4Arm A tempo pieno

    We are Hiring! Join our team as Country Program Analyst The PARM Secretariat is calling for applications from qualified consultants for the position of Country Program Analyst to support the PARM Technical Cluster (under the guidance of PARM Technical Specialist) in the implementation of the PARM Process in the foregoing countries and other countries as...

  • Chief Operations

    1 settimana fa


    Lazio, Italia Thalia A tempo pieno

    Chief Operations & Investigation Support P5, Rome World Food Programme DEADLINE FOR APPLICATIONS: 15 October 2024 - 23:59 - GMT01:00 Central European Time (Rome) ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability, and prosperity for...

  • Data Analyst

    2 settimane fa


    Lazio, Italia Lux Holding A tempo pieno

    Lux Entertainment S.p.A., leader nel settore degli eventi, è alla ricerca di un **Data Analyst** altamente motivato da inserire nel proprio team. Se sei appassionato di dati, analisi predittive e vuoi contribuire a ottimizzare le performance di un'azienda dinamica e innovativa, questa è l'opportunità che fa per te.**Responsabilità principali**:-...


  • Lazio, Italia Zoomcar A tempo pieno

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company...


  • Lazio, Italia Euronext A tempo pieno

    Key accountabilities - Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds payments, collateral deposits and returns, expiries of derivatives contracts, members default management, projects, testing of new services - Ensure settlement services are...


  • Lazio, Italia Confidenziale A tempo pieno

    Description Ti interessa l'area dell'ottimizzazione dei processi Sei alla ricerca di una nuova sfida professionale Il Business Analyst, sar coinvolto in iniziative nellambito del disegno ed ottimizazione dei processi, definizione di per levoluzione dei sistemi informativi, predisposizione di report, valutazione di KPI di processo e definizione di modelli...

  • Chief Operations

    1 settimana fa


    Lazio, Italia Thalia A tempo pieno

    Chief Operations & Investigation Support P5, Rome World Food Programme DEADLINE FOR APPLICATIONS: 15 October 2024 - 23:59 - GMT+01:00 Central European Time (Rome) ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability, and...

  • Chief Operations

    7 giorni fa


    Lazio, Italia Thalia A tempo pieno

    Chief Operations & Investigation Support P5, Rome World Food Programme DEADLINE FOR APPLICATIONS: 15 October 2024 - 23:59 - GMT+01:00 Central European Time (Rome) ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability, and prosperity for...

  • Chief Operations

    1 settimana fa


    Lazio, Italia Thalia A tempo pieno

    Chief Operations & Investigation Support P5, Rome World Food Programme DEADLINE FOR APPLICATIONS: 15 October 2024 - 23:59 - GMT+01:00 Central European Time (Rome) ABOUT WFP The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability, and prosperity for...