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-SAP HCM Italy – Time Management Senior consultant
1 mese fa
ABOUT US
At Strada our mission is to make HR work better. We help organizations worldwide pioneer digital HR, master Payroll and Time Management, ensure compliance, unlock workforce data, and deliver best-in-class HR operations. As a result, HR leaders can create better employee experiences, save money, and transform their organizations.
We enable our clients to become better employers by designing, deploying, maintaining and operating HR as a service. Our HR business process services cover workforce management, time and attendance, local and global Payroll, talent administration, and people analytics.
The Role: Italy Senior SAP HCM Time Management Consultant
The Global TM department is responsible for:
- Technical maintenance of outsourced SAP HR solutions of our clients, module SAP TM;
- Modification of the solution after delivery to correct possible faults, to improve performance or other attributes and to adapt the product to a modified environment;
- Stabilize, optimize, and extend the applications so that functionality continues to meet the clients’ changing needs.
The SAP Italy TM Consultant is a member of the Global TM department. His role is to provide appropriate application maintenance consultancy to Strada outsourced clients through advice, guidance, technical support and problem solving.
Key Responsibilities:
Integrated into the Application Services department and under the supervision of a Team Manager, as a Senior SAP HCM TM Consultant you will be involved in the support of our outsourced clients as follows:
- Provide application support consultancy through advice, guidance, and appropriate technical activities;
- Proactively collaborate with other team members, HRO colleagues, labor consultants;
- Manage tickets after having received functional analysis and guidance / coaching on the technical way to implement it;
- Generate easy-to-maintain bug free code and customizing respecting Strada best practices;
- Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications;
- Provide documentation (both technical and functional) on issues handled;
- Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met;
- Regularly report on status and progress to the project PM/ Client Service Manager;
- Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues;
- Understand the general flows in Global HRIS systems and SAP HR architecture.
Key Tasks & Responsibilities:
- Strong interest in delivering high quality support in the field of Human Resources;
- Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards;
- Service-oriented with a strong client focus and sense of accountability;
- Be committed to the customer, the team and the project;
- Italian laws knowledge and understanding;
- Strong analytical and problem solving skills;
- Understand the architecture of SAP HCM solution for Italy and good knowledge of SAP HR Time Management module for Italy;
- Ability to translate functional description in technical solution;
- Experience in application maintenance, Employee Central and Fiori are an asset.
You have:
- 5/6 years of experience in SAP HR Time Management modules;
- Good verbal and written communication skills in English.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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