Dtc Instock Planner Support

2 mesi fa

Milano, Italia Samsung Electronics A tempo pieno

Position Summary

Role and Responsibilities

DtC (Direct to Consumer) channel is a new growing engine for Samsung. This position will take Samsung DtC business to the next level, bringing your strategic & hands-on experience within eCommerce and consumer behaviour in demand & inventory management. The main focus of this role is to maximize customer experience, sales, instock rate and inventory turns through demand planning & inventory/replenishment in a sustainable and profitable way.

Skills and Qualifications- [Demand Planning]
- Prepare and lead weekly S&OP (sales & operations planning) meeting with relevant teams : commercial, platform, logistics operation.
- Bridge commercial & operations (logistics) with daily communication and sharing the forecast in order to ensure proper resource & capacity planning.
- Identify and pursue process improvement opportunities, with a special focus on forecasting and supply planning processes, working with commercial teams, divisions’ SCM teams, technical teams (platform, ERP) & operations.
- Daily monitoring of e-store sales performance, to verify the demand accuracy.
- Support management in decision-making with data analyses
- Create weekly/monthly report on DtC performance on Forecast, Sales, Inventory, Target

[Supply / Inventory Planning]
- Achieve and maintain high instock rates on replenishment programs to ensure demand to be fulfilled in time full.
- Set the replenishment strategy that optimizes for availability and cost, and coordinate replenishment with division’s SCM team and factories
- Set the target inventory level, balancing inventory's trade-off, both not to lose sales opportunity and not to have excessive inventory
- Analyse inventory performance and review the inventory target / replenishment rule.
- Prevent and detect the stock-out / shortage, and find solutions. Guide Commercial / Platform / customer centre on future product availability
- Prevent aging stocks, and find solution with commercial team and division’s SCM team.
- Interact with operations teams and drive efficiencies through team collaboration;

Qualifications/Requirements:
[Education]
- Master / Bachelor in Business (MBA), Engineering or a Supply Chain / Operation discipline preferred.

[Qualification]
- Strong passion in demand planning, supply planning, S&OP, in-stock management (retail or e-commerce)
- Working well in matrix organization, working with cross-functional teams collaboratively.

[Skills]
- Profound analytical skills and ability to work with details; Microsoft Excel is essential
- Strong eye for detail and experience with databases and reporting
- Highly analytical, flexible, action and results oriented, self-starter, comfortable with computer databases and tools
- Business acumen
- Problem solving skills
- Strong communication & Stakeholder management skills
- Ability to effectively prioritize various tasks in a fast-paced environment
- Language: Fluent English & Italian

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