Oncology Capability Lead

**Site Name**: Italy - Valle D'Aosta

**Posted Date**: Mar 7 2024

The Omnichannel Sales Capability Lead, Italy Commercial is a new role to elevate the **omnichannel sales capabilities & **strategic key account management skill** **with the purpose to support and challenge the FLSLs and SLSLs in:

- leading and coaching their teams to reach high quality standard (Performance focus, competitive approach, customer experience) and deliver top quartile omnichannel customer engagement.
- increasing rep leadership in the cross-functional team
- driving reps towards the modern sales representative, building expectations, reasons to change
- driving change towards new ways of working in their teams
- data reading and translating them into useful sales insights at FLSLs level.

Support and challenge the cross-functional teams in:

- Strategic Account Management (customer centricity, understanding stakeholders, eco-system, patient pathways) to develop the best in class insights & Win-Win plans.

**Main Stakeholders**: BUH, SLSLs, FLSLs, Reps, Marketing, Medical, KAMs (Head), RAMs (Head), MSLs (Head), SBS, external vendors, HR partners.

In this role YOU will...
- Be Accountable for the BU rollout of globally developed selling models, capability frameworks, assessment tools and other content in the selling and KAM areas, translate them to the specific Italian BU context.
- Act as a strategic thinking partner and advisor for the BU’s Leadership Team and supports it to define local selling and KAM capability building priorities and challenge & support it to deliver capabilities programs.
- Be Accountable to identify/create, plan, deploy, monitor and evaluate specific training programs finalized to increase selling and KAM capabilities.
- Act as a partner of FLSLs/SLSLs in the field.
- Deliver/facilitate additional trainings/workshops based on ad hoc FLSLs’ request.
- Act as the voice of the selling organization in brand teams, provides robust sales input to various programs and projects.
- Manage STEM and other external providers to support our sales capability improvement.

**Why You?**:
Basic Qualifications:

- Robust Sales /KAM experience
- Robust experience and expertise in Sales / KAM capability building (e.g. Selling Excellence trainer and FSE)
- Strong cross functional awareness, good negotiation skills and be able to clearly articulate and ‘sell’ the benefits of a new initiative to secure the necessary buy in
- Robust experience and expertise in digital / omnichannel customer experience
- Excellent written and oral communications skills - Full professional English proficiency

Preferred Qualifications:

- Solid understanding of sales force effectiveness and Veeva
- Good understanding of the marketing-medical-sales interface
- A result and people oriented individual, with creativity and an open-minded approach, who likes to challenge the status quo and the usual way things are done
- Leadership of projects across a matrix team
- Strong project and change management skills

**Job posting end date: March 12th, 2024.**

**Why Us?**

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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