Organization & Change Management Manager

2 settimane fa

Milano, Italia Generali Italia A tempo pieno

Generali is a major player in the global insurance industry - a strategic and highly important sector for the growth, development and welfare of modern societies.

Within the Group HR & Organization Function we are looking for a Global Engagement Survey Manager Reporting to the Head of Group Organization and Next Ways of Working and directly coordinating a multidisciplinary team of external consultants, as part of the overall Group Change Management activities the Organization & Change Management Manager is responsible for driving the Group-wide employees listening initiative, including the design, implementation and result analysis of the Generali Global Engagement Survey (run every 3 year) and the Generali Global Pulse Survey (run every year).

Key responsibilities of the role will include:

- Ensure proper governance & planning and lead the successful execution of project activities across the end-to-end project lifecycle (scope validation, questionnaire definition, languages validation, design of reporting structure, mapping of participants, identification of benchmarks, launch, post-launch activities)
- Analyze Survey Results, liaising and collaborating with other Centre of Expertise teams (e.g Talent, Culture and Values, Learning,) to extract the most useful insights
- Support post-Survey activities, cascading of results, identification of global priorities, planning and consolidation of Business Units follow-up actions
- Support the design and execution of the Survey communication campaign (pre, during and post survey)
- Engage closely with the local Survey Champions Community (over 50+ HR Engagement Leaders across the Group) to ensure a timely and successful execution at a Group level
- Coordinate the supplier’s resources to ensure that technical requirements, data quality and proper testing/reporting activities are in place
- Oversee Legal & Compliance elements of the project ensuring that all Data Protection requirements are in place
- Cooperate with the internal dedicated IT team to run the IT platform and reporting testing for a smooth delivery

Must have:

- Master's Degree in Management, Economics or similar
- Superior problem solving, project management, change management and relational skills are required
- Curiosity, resilience, flexibility and capability to liaise with multiple and international stakeholders and to deliver results also under pressure are key to succeed in this role

Soft skills:

- Problem solving
- Project management
- Change management
- Relational skills
- Curiosity, resilience, flexibility and capability to liaise with multiple and international stakeholders and to deliver results also under pressure

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