Technical Service Desk

7 mesi fa


Monza, Italia Dpway S.r.l. A tempo pieno

**DPWAY S.r.l.** società con esperienza decennale in soluzioni e servizi nell’ambito dell’Information & Communication Technology sta cercando, per ampliamento organico:
**Technical Service Desk**

**Descrizione attività**:
Presa in carico, gestione e risoluzione in autonomia richieste sui dispositivi mobili mediante intervento da remoto Help desk II livello. In particolar modo:

- Gestione dei Device mobili e PDA
- Supporto ed assistenza di II livello relativo alle problematiche legate ai Device mobili e PDA aziendali (principalmente basati su Android e, marginalmente IOS);
- Registrazione ed aggiornamento dei Device mobili e PDA effettuata attraverso strumenti (MDM ed EMM) in uso presso il Cliente;
- Erogazione del supporto (relativo a problematiche di tipo HW, applicativo e di connettività) per i Device mobili e PDA;
- Aggiornamento delle informazioni relative agli apparati sugli strumenti MDM ed EMM;
- Rilascio centralizzato di applicazioni da effettuarsi attraverso gli strumenti (MDM ed EMM) in uso presso il Cliente

**Requisiti**:

- Comprovata conoscenza dell’ecosistema Google, Android ed iOS.
- Comprovata conoscenza e padronanza degli strumenti di Mobile Device Management (MDM) ed EMM: Samsung Knox, Iron Mobile, Google - Workspace One.

**Completano il profilo**:

- Autonomia e gestione del tempo e dello stress;
- Predisposizione al lavoro in team, proattività e flessibilità.

**Offriamo**:

- Inserimento in un'azienda solida ed in costante crescita;
- Ambiente di lavoro giovane e collaborativo;
- Convenzioni e benefit aziendali;
- Ottime opportunità di carriera.

**Seniority**: Esperienza di almeno tre anni in analoga mansione.

**Sede**: Monza

Le tipologie contrattuali verranno discusse in sede di colloquio.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a Persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.

Si raccomanda di allegare al CV l'autorizzazione al trattamento dei dati personali come da D. Lgs N 196 del 30/06/2003 e del GDPR n° 679/201.

Contratto di lavoro: Tempo pieno

Benefit:

- Assicurazione sanitaria
- Buoni pasto
- Cellulare aziendale
- Computer aziendale
- Convenzioni aziendali

Orario:

- Dal lunedì al venerdì



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