City Manager

7 mesi fa

Roma, Italia DoctorsinItaly A tempo pieno

Position type

Full-time, April-August

Location

Rome / Genoa / Milan / Florence / Bologna / Ferrara / Perugia

**The best possible summer job for people who love their city and thrive in an international environment.**

The **DoctorsinItaly Fellowship** is a unique experiential learning program dedicated to undergraduate students from all over the world on a path to become healthcare professionals.

The Fellowship combines clinical rotations at some of the best hospitals in Italy with cultural discovery experiences.

We create strong emotions, personal growth, professional development, cultural immersion, lifelong friendships, and a global community of current and future healthcare professionals.

As **City Manager / Student Coordinator**, you will be the main responsible for the success of all the Fellowship Programs in your city.

You will be the go-to person for all the students in the city, the person who organizes their weekly schedule, coordinates with partners and providers, leads the students and communicates with them constantly, acting as a point of reference and a mentor.

**About DoctorsinItaly**:
DoctorsinItaly is a purpose-driven startup, founded in 2018 and accelerated by Bocconi University’s startup program.

The Doctors in Italy Fellowship Program was created to introduce students to the practice of healthcare in an international environment, as early as possible in their academic career.

In a world that is increasingly borderless, the next generation of young leaders in healthcare will need to build cooperation and trust across different cultures and backgrounds.

**About the job**:
We are looking for a quick-thinking and reliable professional with a background in education / event management / travel / tour management / hospitality / entertainment, paired with excellent people skills, fluent English and Italian, and a very good knowledge of one of the listed cities.

You will be leading the on-site team, managing groups of 10 to 20 university students who come to Italy for the Fellowship Program.

They will be splitting their days between observation at our partner hospital and discovering Italy through cultural immersion and travel.

You will organize and oversee all their activities and act as a group leader, mentor, and main responsible for their safety and well-being during the program.

You will report to the Country Operations Manager, making sure that local operations run smoothly, programs are well planned and executed, and that all participants are safe, thriving, and having a fantastic experience.

**Responsibilities**:

- Manage groups of students attending observational activities at our partner hospital, providing on-site coordination and acting as a liaison with the doctors and staff
- Plan and oversee hospital rotations, based on the guidelines agreed with the Program Manager, in accordance with the hospital administration
- Plan and arrange housing, airport pick-up, transportation, tours, group meals, and other events with the students
- Ensure the safety and well-being of the students, providing information, guidance, and support when needed. This requires 24/7 availability in case of emergency
- Conduct welcome presentations and informational sessions.
- Monitor political, health, safety, and security conditions in your assigned city and alert the Risk Management Team of any health or safety concerns
- Manage the budget and expenses of the city you are assigned, generating daily and weekly reports
- Maintain consistent communication with all levels of the organization, including partner hospitals, universities, and student families when needed
- Develop and maintain relationships with local providers and partners

**Desired Skills and Experience**:
We are looking for a quick thinking and reliable professional with excellent organization and people skills, fluent English and Italian, and a good knowledge of one of these cities: Rome, Genoa, Milan, Florence, Bologna, Perugia, or Ferrara.
- Mandatory to have relevant experience in either hospitality, event management, education, travel, or in customer facing roles
- Fluent or Native in Italian and English
- Passion for working with a young crowd, and ability to tune-in and communicate with them
- Strong organizational skills and ability to handle multiple priorities at once
- Strong sense of urgency with high priority tasks and able to meet deadlines
- Proven experience in creating and delivering innovative and exciting events and activities
- High attention to detail, problem-solving, and teamwork skills
- Comfortable with taking the lead in a situation and engaging positively
- Demonstrated ability to promote diversity, and respect varying cultural norms and sensibilities
- Passion and curiosity for international experiences, travel, and cultural discovery
- Outstanding work ethics, trustworthiness, and obsession with meeting high standards
- Calm under pressure, able to manage crisis situations, negotiations, and co

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