Customer and Operative Assistant

2 mesi fa


Roma, Italia Car Airport Bus soc. coop. A tempo pieno

Car Airport Bus soc. coop., ricerca operante in Roma nel settore Customer Care e con sede a Roma risorse da inserire in organico come OPERATORI/TRICI CALL CENTER/GESTIONE CLIENTI in ambito di servizi da Noleggio con conducente.

Le risorse saranno chiamate a fornire assistenza al cliente, intercettando le esigenze dell'utenza. Utilizzeranno software gestionali. E' prevista una formazione precedente all'ingresso in operativo e sulla gestione del cliente a sistema, di durata di una settimana circa.
- lingua inglese ( C2)
- Esperienza nella gestione telefonica del cliente;
- Conoscenza anche mínima del settore Noleggio con conducente e dalla città di Roma
- Buona dimestichezza con strumenti digitali;
- Spiccate doti relazionali e commerciali.
- Sangue freddo/ problem solving
- Attitudine a Teamwork

ALTRE INFORMAZIONI
- Tawk.to - lingua inglese chat istantanea con il cliente
- Chiamate telefoniche verso driver e customers

Contratto di lavoro: Tempo determinato
Durata contratto: 3 mesi

Stipendio: €1.400,00 - €1.600,00 al mese

Orario:

- Turni

Tipi di retribuzione supplementare:

- Tredicesima

Considerazioni sul COVID-19:
le superfici comuni sono sanificate regolarmente.

Esperienza:

- addetto/a assistenza clienti: 1 anno (Preferenziale)

Lingua:

- inglese (Obbligatorio)

Sede di lavoro: Di persona



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