Customer and Operative Assistant
2 mesi fa
Car Airport Bus soc. coop., ricerca operante in Roma nel settore Customer Care e con sede a Roma risorse da inserire in organico come OPERATORI/TRICI CALL CENTER/GESTIONE CLIENTI in ambito di servizi da Noleggio con conducente.
Le risorse saranno chiamate a fornire assistenza al cliente, intercettando le esigenze dell'utenza. Utilizzeranno software gestionali. E' prevista una formazione precedente all'ingresso in operativo e sulla gestione del cliente a sistema, di durata di una settimana circa.
- lingua inglese ( C2)
- Esperienza nella gestione telefonica del cliente;
- Conoscenza anche mínima del settore Noleggio con conducente e dalla città di Roma
- Buona dimestichezza con strumenti digitali;
- Spiccate doti relazionali e commerciali.
- Sangue freddo/ problem solving
- Attitudine a Teamwork
ALTRE INFORMAZIONI
- Tawk.to - lingua inglese chat istantanea con il cliente
- Chiamate telefoniche verso driver e customers
Contratto di lavoro: Tempo determinato
Durata contratto: 3 mesi
Stipendio: €1.400,00 - €1.600,00 al mese
Orario:
- Turni
Tipi di retribuzione supplementare:
- Tredicesima
Considerazioni sul COVID-19:
le superfici comuni sono sanificate regolarmente.
Esperienza:
- addetto/a assistenza clienti: 1 anno (Preferenziale)
Lingua:
- inglese (Obbligatorio)
Sede di lavoro: Di persona
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