Program Manager
1 settimana fa
The purpose of the position is the management of RS Programs, from their inception until conclusion.
The role is tasked to support the RS business and the generation of Operating Profit (OP) in the European organization, through the flawless execution of RS programs.
The role holds accountability for the coordination and success (time and scope,) of the assigned RS APD programs: from their early phases (MS1 preparation till MS2b) to their approval and launch (passed MS2b, until MS4 completed).
The accountability covers the whole programs life span, from the collection and formalization of requirements till the program conclusion and customer acceptance of the agreed deliveries, requiring and orchestrating other functions services and deliverables while challenging them for efficiency stretches and continuous improvement.
The function actively provides transparent and regular reporting to the European RS Management, internal stakeholders and Customers, implementing and making use of corporate tools and best practices (APD, Daily Management, PSP).
The role at the same time challenges the regional sales functions and provides them support for RS commercial activities with customers, tenders, preparation of business cases, connecting CRM opportunities to APD programs as well as giving assistance and support for RS sales reviews and sales forecasting.
Gilbarco Veeder-Root (GVR) requires that all associates comply with the actual GVR HSE Policy, as well as the Vontier Standard of Conduct.
The **Program Manager** ensures the success of RS programs holding the following key responsibilities:
- Contributes to build and Sustains a consistent Standard Work (SW) and Daily management (DM) for programs management
- Consistently and transparently communicates and reports to other functions, customers and stakeholders, promptly escalating to RS management in case of programs criticalities.
- Holds accountability for assigned APD programs launch and execution, from the preparation to approach MS1 until MS4 included:
- Develops RACI matrixes and runs risk assessment & mitigation plans
- Validates the business cases prepared by/with Sales teams, by getting MS1 cost estimates by involved functions
- Ensures that customers’ requirements are collected, formalized and approved through lean till comprehensive Product Requirement Specifications (PRS)
- Keeps alignment with MKT and ENG to maximize solutions reusability and ensure feasibility
- Ensures that relevant programs and project plans are developed and cascades top-down objectives to other functions gaining commitments to relevant milestones, negotiating where room for, or escalating to RS management where incompatible.
- Actively drives recurrent program reviews, both with internal functions and with Customers, highlighting deviations and risks, coordinating countermeasures.
- Acts the internal references for other functions during the programs duration and receiving inputs after the release to feed the Customer Defects Tracking and Recognition (CDT&R) process.
- Supports Sales in redirecting new customers’ requests into managed Change Requests of running programs or into the launch of new programs.
- Supports the RS Program Management team in prioritizing Market Led Opportunity (MLO) programs.
**Personal Qualifications & Experience**
Retail Solutions background or experience
Experience in Project Management
Basic IT and payment systems knowledge
Knows RS market dynamics
**Role Specific Competencies & Behaviors**
- Self-organized, takes initiative
- Assertive, uses leadership, gets results through others
- Results oriented, team worker
- Knows how to communicate at all levels (internally and with customers)
- Good interpersonal and negotiation skills
- Reporting skills, know if and when to drill down to details
- Manages and drives changes
**WHO WE ARE**
**WHO IS VONTIER**
Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.
Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.
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