Front Office Agent

5 mesi fa

Lazise, Italia Leonardo Lago di Garda - Wellness and Spa A tempo pieno

**About us**:
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities

We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

For our stunning new **Leonardo Lago di Garda - Wellness and Spa** located on Garda Lake, one of the most beautiful lakes in Italy, we are looking for an enthusiastic and passionate Front Office Agent.

**What we offer**:

- Discounts on accommodation and in Fattal Hotel Group restaurants
- Europe-wide networking via the internal employee app "LEAPP"
- Support in balancing work and family life
- Training and development programmes in our Leonardo Academy
- Team events

**Your Main Duties**:

- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and Garda Lake
- Answering phone calls

**Your Profile**:

- **BE YOURSELF** - Be authentic and yourself
- Tourism studies or Bachelor’s degree in Hotel Management
- Hospitality is in your veins
- At least 1-year experience as Front Office Agent or Receptionist
- Sense of responsibility, ability to work in team, resistance to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus
- Domicile in the vicinity of the facility as housing will not be provided

Contratto di lavoro: Tempo pieno

Benefit:

- Convenzioni aziendali
- Mensa aziendale
- Sconti sui prodotti o servizi dell'azienda
- Supporto allo sviluppo professionale

Orario:

- Turni

Tipi di retribuzione supplementare:

- Maggiorazione lavoro festivo
- Maggiorazione lavoro notturno
- Quattordicesima
- Tredicesima

Esperienza:

- Front Office Agent: 1 anno (Preferenziale)

Lingua:

- Inglese (Obbligatorio)
- Italiano (Obbligatorio)

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