Area Service Manager Italy
4 settimane fa
**Location**: Remote work from southern part of Italy (Bari)
**Kubota **has been a leading manufacturer of agricultural, turf and construction equipment and Industrial Engines since 1890. With world Headquarters in Osaka Japan, and offices in more than 120 countries, and with over 41,000 employees throughout North America, Europe and Asia, Kubota achieved revenues in 2020 of $17.3 billion. Although **machinery **equipment is Kubota’s primary line of products, Kubota also produces a diverse portfolio of other products including city wide water filtration systems, irrigation, piping, roofing, housing and large underground valves.
It has been 43 years since the first establishment of **Kubota Europe **in France. Over the last decades the Kubota Corporation has shown a significant growth in the European region; particularly through the acquisition of the Norwegian agricultural implements manufacturer **Kverneland Group**. With around 4,000 employees and a revenue of € 1.7 billion (2020) in the European region alone, our mission is to make the Kubota Group compete for the #1 position in our markets; not only in sales and revenue, but also in winning the trust and respect of our customers. The European headquarters are located in Nieuw-Vennep, the Netherlands.
The Construction Machinery Department in Italy is looking for a Service Area Manager to be in charge of giving technical support to some Italian dealers, under the direct responsibility of the Service Manager.
**Tasks and responsibilities**:
- Stimulating the dealer network to understand, adopt and realize Kubota's strategies for after sales service;
- Handling technical inquiries and supporting Italian dealers service staff on Construction Machinery product range;
- Acting as an interface between the dealers and factories;
- Visiting assigned dealers on regular basis to share skills and to support local service staff, if necessary, also directly on the field;
- Collecting problem reports related to our products and preparing relevant statistics to share internally and to submit to factories with the main objective to improve Kubota’s products quality and reliability;
- Exchanging on the daily basis with other service members, sharing abilities and field experiences.
**Requirements**:
- Strong knowledge and experience in Electric and Hydraulic; preferred experience related to earth moving machinery;
- Previous experience in a similar role;
- Experience in dealer support/management;
- Fluency in Italian and English is required;
- Proficiency with MS Office package
- Strong communication and decision making skills;
- Team-work attitude
- Ability to share knowledge and skills; previous experience in conducting trainings would be an asset;
- Willingness to travel (Italy and Europe), even for longer periods of time.
*
**Experience**:
- Hydraulics: 5 years (preferred)
**Language**:
- Italian proficiently (preferred)
- English proficiently (preferred)
Work Location: In person
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