Receptionist Tirocinante

**ABOUT THE COMPANY**

Hello Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.

You don't need to be from this industry, you do need to be passionate.
- Our promise to you:_
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
- What we ask of you:_
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness

As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
- Who we are_

We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

Join our family today.
- “Together, we'll make travel better.”_

**JOB SCOPE**

Learn guest reception management techniques according to company procedures and instructions for admission to our stores. Manage and manage telephone requests to support operational staff. Support cash flow and revenue recording activities.

**JOB RESPONSIBILITIES**
- Learn to manage the check-in process and follow admission instructions
- Greet, greet and greet guests at the entrance and reception
- Assist guests with Internet access requirements, baggage placement, shower reservations
- Assist in promoting the various services and facilities of our airport lounges to customers
- Take care of lost items and related documentation.
- Manage confidential information, including guest logs, with a high degree of integrity.
- Support in answering the telephone line and taking appropriate immediate measures.
- Maintain accurate records including cash flows and receipts.
- Cooperate and work as a team to develop, implement, maintain and improve the quality management system.
- Perform other work as assigned from time to time by supervisor

**JOB REQUIREMENTS**
- Outgoing, presentable with good interpersonal and communication skills
- Good command of spoken and written English
- Able to work in a team and under pressure
- Shift work MON/SUN on 40H
- Place of work: Fiumicino Leonardo Da Vinci Airport, Rome
- Extracurricular internship paid with meal vouchers
- Duration 6 months

Contratto di lavoro: Tempo pieno, Tirocinio formativo/stage
Durata contratto: 6 mesi

Retribuzione: Fino a €800,00 al mese

Benefit:

- Buoni pasto
- Corsi di lingua offerti
- Parcheggio libero

Disponibilità:

- Turni
- Weekend

Lingua:

- Inglese (Obbligatorio)