European Credit Controller

**European Credit Controller**

JOB OUTLINE:
**Location**: Milan, Italy
**Working Arrangement**: Hybrid - 3 days a week in the office
**Reports to**:Head of FP&A

**THE COMPANY**:
**Roland Europe Group Ltd**
Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices. You'll be part of a dynamic team, where we believe in kindness, support, acceptance, and hard work and try to provide room for personal development for everyone.

At Roland, you will find a friendly, down-to-earth atmosphere. You'll work for a company with global activities, but it doesn't feel corporate. We are always looking for colleagues who have an enthusiastic, positive and driven personality. People who are eager to further develop and challenge themselves. If you also have a passion for Roland, our products or music in general, you might just be our perfect match.

**THE POSITION**:
Ledger management to include the collection of cash receipts and control of order release for UK, German and Austrian customers.

Provide accurate information to Directors, actively liaise with the Head of FP&A in relation to credit limits, payment terms and acceptable levels of risks that impact the business.

Develop strong relationships with sales teams, and internal and external customers, ensuring excellent communications between parties and a pro-active way of working. Improve revenue and reduce financial risk. Initiate legal or other recovery actions as necessary.

Ensure prompt and accurate posting of cash.

**ROLE ACCOUNTABILITIES**:
**Credit Control**

Maintain strong cash flows through efficient collections. Monitoring the accounts receivables ledger and dealing with problem accounts. Holding accounts that are beyond set credit terms.
- Raising direct debit collections (RUK & RGM)
- Release of orders held in Finance Approval several times a day
- Weekly chasing routine (Germany, Austria & UK)
- Dealer queries
- Portfolio reviews / ledger management / credit limit reviews
- Maintaining good relationships with all Dealers
- Sending monthly statements
- Liaising with Head of Sales & Area Manager daily & weekly meetings
- Quarterly Roland Rebates credits
- Raising of credit memos
- Posting of sales credits/invoices
- Submitting of all over 60 days invoices to credit insurers
- Monitoring of REG-AR inbox
- Monitoring & control of special dealer arrangements
- Bad Debt Provision
- Dealing with receiverships / liquidations
- Ad-hoc queries/reports

**Day to Day Cash Management**
- Daily downloading of bank transactions
- Recording and allocating multi-currency receipts (dealers, artists, staff and other)
- Posting and allocating the direct debit payment journals
- Recording and allocating multi-currency payments (suppliers, payroll and other)
- Processing journals for the monthly FX trades and regular cash sweeps

**Reporting**

Produce reports to assist with the production of the management accounts and provide details in relation bad debt provisioning and movement and trends within the sales ledger.
- High Risk Debtors
- Bad Debt Provision
- REG JSOX pack
- Outbound Freight Analysis

**Other**

Attend various meetings to discuss dealer accounts. Liaise with auditors annually, providing analysis and responses to auditor’s questions and ensure policies and procedures set out in relation to JSOX and REG company policies are adhered to.

**EXPERIENCE, SKILLS & QUALIFICATIONS REQUIRED**:

- Attention to detail and accuracy
- _Fluent_ in German
- Good understanding of credit
- Strong planning and organisation skills
- Scheduling and monitoring
- Strong communication skills
- Problem-solving skills
- Analytical skills
- Team player
- Ability to manage relationships both internally and externally
- Strong Excel skills are required (pivot tables and lookups), and previous experience with NAV ERP system is preferable but not essential.
- Confidentiality
- Previous experience in a similar role

**THE PACKAGE**:

- Competitive benefits package