Front Office Agent Internship in Rome
6 mesi fa
**Rome**
An elegant hotel chain, located in the heart of Rome, offers an internship opportunity as a Front Office Agent.
- Welcoming and registering guests upon their arrival, providing them with necessary information and assistance
- Managing bookings, cancellations, and modifications through management software
- Coordinating with staff from other departments to ensure efficient and quality customer service
**Requirements**:
- Fluent proficiency in English
- Excellent communication and listening skills to understand and meet customer needs
- Willingness to collaborate with the team and coordinate with other departments to provide integrated and quality service
- Strong customer orientation, empathy, and attention to detail to ensure a positive and satisfying experience for guests
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