Sales Teammate, Pt

4 settimane fa

Serravalle Scrivia, Italia Under Armour A tempo pieno

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

**Position Summary**:
Riepilogo

In qualità di Store Associate contribuirai al raggiungimento degli obiettivi di vendita e redditività del punto vendita da

mantenendo l'eccellenza operativa e di merchandising e offrendo un'esperienza cliente avvincente

esclusivo di Under Armour.

**Essential Duties & Responsibilities**:
I doveri e le responsabilità essenziali includono quanto segue. Altre funzioni possono essere assegnate.
- Modellare la cultura del servizio e l'esperienza del cliente.
- Mantenere tutti gli standard relativi alla merce e ai set da pavimento
- Rimanere aggiornati sulla conoscenza del prodotto e sulle storie del marchio UA attraverso la partecipazione attiva a tutte le sessioni di formazione:
essere un "ambasciatore del marchio".
- Garantire la conformità a tutte le politiche e procedure UA.
- Fornire un feedback tempestivo e costruttivo allo Store Manager e all'Assistente Store Manager in tutti gli aspetti di operazioni di negozio.
- Soddisfare e superare tutti gli obiettivi e le metriche di performance del team e individuali.
- Mostrare un atteggiamento professionale e positivo e possedere eccezionali capacità interpersonali.

**Qualifications (Knowledge, Skills & Abilities)**:
Per svolgere il lavoro con successo, un individuo dovrebbe dimostrare le seguenti competenze:
Problem Solving - Identifica e risolve i problemi in modo tempestivo; Raccoglie e analizza le informazioni

abilmente; Sviluppa soluzioni alternative;Lavora bene in situazioni di problem solving in gruppo; Usa la ragione anche quando affrontare temi emotivi.

Servizio clienti - Gestisce situazioni difficili o emotive dei clienti; Risponde prontamente alle esigenze del cliente;sollecita il feedback dei clienti per migliorare il servizio; Risponde alle richieste di servizio e assistenza.

Abilità interpersonali - Si concentra sulla risoluzione dei conflitti, non sul biasimo; Mantiene la riservatezza; Rimane aperto agli altri ed alle altrui idee,sperimenta cose nuove.

Comunicazione orale - Parla in modo chiaro e persuasivo in situazioni positive o negative; ascolta e ottiene feedback.

**Education And / Or Experience**:
Previous retail experience preferred.

**Other Requirements**:
**Relocation**:
**_

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