Scheduling Specialist

What you'll need to have
- High level of data/computer proficiency
- Fluent in both Italian and English (Spoken and Written)
- Good knowledge of MS in particular Excel
- Enjoy working in a team where openness and a sharing culture is promoted
- Inspired by working agile and being open to change
- Energized by working in a dynamic and ever changing retail environment
- Passionate to create a good work-life balance for co-workers and contribute to IKEA being a great place to work.
- Broad knowledge of workforce management with focus on retail businesses, covering demand, capacity, scheduling and intraday (people planning)
- Broad knowledge of demand drivers connected to sales and customer care in multinational environments

**What you'll be doing day to day**
- Define rules for scheduling and assign to individual co-workers to generate schedules for coming weeks using specific algorithms in order to balance business and co-worker needs
- Sense check and validate medium and long term capacity plans from group to adapt when relevant to local situation
- Integrate coworker input in the scheduling and publish updated schedules in order to ensure work/life balance and to create transparency and common view.
- Define activities and timings within a shift, including tweaks and changes to shifts based on short term view of demand, in order to keep the schedule relevant despite changes in demand/capacity
- Translate the weekly forecasts from the group Demand & Capacity (D&C) into interval patterns in order to reflect customer demands

**About this work area**

Translate the group capacity plans into country scheduling plans in order to maximize business outcomes, while adapting to co-worker preferences when possible.

Questions and support? Let's connect

Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.