IT Support Specialist
1 settimana fa
In.HR Agenzia per il Lavoro ricerca per importante azienda informatica di Milano:
**Posizione**:
**IT Support Specialist**
**PRINCIPALI ATTIVITA'**
Secondo gli standard e le politiche IT internazionali e della sede centrale, lo specialista IT Running and Support Client Equipment si occuperà di
- Eseguire le attività giornaliere seguendo i processi standard IT (ITIL)
- Supportare gli utenti di Business e Tecnici nel gestire processi e attività durante l'attività quotidiana attraverso il sistema di "Incident Management Process"
- Implementazione, mantenimento delle misure di sicurezza informatica con focus specifico sui sistemi operativi lato Client (Windows, Android and iOS) seguendo il "Patch and Release Management Process"
- Mantenimento e gestione degli Asset IT tramite apposito database gestionale
- Preparazione e manutenzione ed aggiornamento del Workplace Equipment (Laptop, ThinClient, Mobile devices, Monitor, Printers) and Meeting Room Equipemnt (audio, video and booking system Evoko)
- Gestione dei dispositivi mobili attraverso software specifico (Mobile Iron / Intunes) seguendo i processi e le tempistiche fornite da HQ
- Creazione e mantenimento di Guideline e Workinstruction ad uso interno relative a nuovi processi IT, utilizzo di Tool aziendalei e Gestione dei dispositivi
- Mantenere un rapporto ed un contatto diretto con HQ in lingua inglese per gestire task tecnici ed amministrativi per i componenti di ogni singolo Workplace
**Informazioni aggiuntive**
L'attività verrà svolta principalmente sulla sede di Milano con la possibilità di brevi trasferte presso le sedi di Verona e Trento mantenendo la comunicazione con HQ in lingua inglese
**Requisiti**:
- 2 anni nella stessa mansione
- ottima (almeno B2)
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