Optics Hw R&d Technical Specialist

This position is for field-support of HW designs already in production, primarily troubleshooting/debugging customer field returns, to fully establish defect/root cause/corrective-action. Provide constant feedback to HW design team with lessons-learned to avoid same issues/failures in similar current and new designs.

Key Responsibilities / Functions:

- Conduct root cause analysis investigations of HW failures on Nokia Optics products returned from the field. Establish corrective and preventive actions.
- Collaborate with problem-escalation teams to analyze HW issues in the field.
- Collaborate with customer quality teams to gather information on field failures.
- Work with Nokia Reliability team to deeply analyze root causes of a chemical nature (e.g., corrosion). Assist Reliability team to understand field risk of problems.
- Work with Nokia component suppliers to investigate failures and find root cause, corrective, and preventative actions.
- Conduct horizontal analysis investigations to determine if failures are present on other Nokia Optics products.
- Work with HW design teams on new designs to avoid known issues found in the field.
- Provide concise, lucid updates to internal customers and management.

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed, optical and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

**What you will learn and contribute to**

Nokia Optics products continue to push the limits with new technologies. You will be exposed to them, and by investigating the problems that arise, will rapidly learn. You will collaborate with colleagues from many disciplines (HW dev, SW dev, product test and validation, product eng, physical design, quality, supply chain, reliability, and others) and will learn from them.

You will work with an extensive array of test equipment and in-house troubleshooting tools. Your HW troubleshooting skills will help isolate the source of problems. You will work in a team environment and will collaborate with HW designers to fix problems and prevent recurrence of problems. Your work will improve product quality and reliability.

**Your skills and experience**

You have:

- A Bachelor's or Master's degree in electrical engineering or telecommunications, or equivalent practical work experience.
- Knowledge of optical communication products and standard optical test strategies.
- Circuit design and/or troubleshooting skills.
- Verbal and written proficiency with English. You are comfortable giving clear, concise updates to management and internal customers. You have an ability to explain complex technical problems to people not as technically adept as you.
- An ability to work in a fast-paced environment with multiple challenges at the same time.
- A problem-solving mindset and take initiative to find and collaborate with colleagues who can provide specialized support.
- Possess a high degree of urgency to quickly resolve problems.

It would be nice if you had:

- Knowledge of product development processes.
- Familiarity with change management (ECO) processes.
- Familiarity with manufacturing processes.

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered