IT Technician

3 settimane fa

Milano, Italia Sharp Brains Ltd A tempo pieno

**Responsibilities**
- Provide daily local
emote desktop support to internal and external customers.
- Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support, and troubleshoot for printers, computer hardware.
- Perform general preventative maintenance tasks on computers, laptops, printers.
- Perform remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Work in a project-based environment requiring flexibility and teamwork.
- Perform other duties as assigned.

**Qualifications**
- 2-3 years of experience in providing Windows desktop support.
- Strong understanding of networks, servers, audio/visual, smart devices, and telecoms.
- Excellent problem-solving and troubleshooting skills.
- Strong customer service skills.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.

**Additional Information**:

- **Site Address**:
1) 20060, LOCALITA MALPAGA, MILANO, ITALY
2) Milano 20121 - Italy
- **Working Hours**:Monday-Friday: 11am to 7pm

**Job Types**: Full-time, Contract

**Salary**: Up to €3,200.00 per month

Ability to commute/relocate:

- Milano: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable working as an independent contractor under a "Freelance Contract" or "Independent Contractor Agreement." for this position?
- Are you legally authorized to work in Italy?

**Language**:

- Italian (preferred)

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