Store Supervisor
2 settimane fa
We are a respected and valued diverse global community in terms of professionalism, multiculturalism, and skills, of more than 13,000 people representing 70 different countries and cultures.
We are a company that listens and promotes speak-up. We support an open, positive, diverse and inclusive work environment built with trust and transparency among leaders and team members alike.
**Store Supervisor (on board Costa Crociere's cruise vessels)**:
**Key accountabilities**:
Driving the business, ensuring sales and profit targets of the store are met reviewing sales performance, and managing inventory.
Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
Communicating regular feedback to Sales Director and Shop sales and operations Manager through objective data and developing a proper sales strategy, in cooperation with the Shop sales and Operations Manager.
Fostering a guest-centric mindset by developing and maintaining guest relationships along the cruise.
Maintaining integrity of stock control, levels and replenishment.
Ensuring store compliance with occupational health and safety regulations.
Ensuring presentation of window displays, interior displays, floor plans, special promotions displays and all visual areas are reflective of current visual direction.
Taking care of the general look of the store/departments in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the brand communication and promotion strategy.
**About you**:
Secondary school with excellent numeracy and literacy skills;
Five years’ proven experience in clothing retail sales (ideally with experience at sea);
Excellent face to face customer service and sales ability utilising strong communication and interpersonal skills, at ease with public speaking;
Adaptable to change and able to work in a high-pressure environment;
Highly competent in store procedures including sales reports, loss prevention, audits;
Italian language mothertongue (C2);
English language level B2;
A third language among French, Spanish and German at B1 level at least;
Computer literate
**What you will receive**:
Competitive salary and a bonus based on kpi;
Accommodation in a shared cabin and meals on board;
Reimbursement of STCW courses at the end of the first contract;
Guidance, support, and development from the central office team;
Contract role, working and living at sea for a standard period of 5 months (+/-1 )at a time, with a 2 month break at home between contracts;
Specific training and development support to fuel your growth both personally and professionally;
Paid travel to and from the port;
**Many facilities to enjoy your free time**: Gym, Beach, Bar, Internet Point, in addition to perks such as onboard discounts.
We are looking forward to welcoming you onboard
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