Saint Laurent Department Manager

4 settimane fa

Milano, Italia Groupe Kering A tempo pieno

Summary

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

**Job Description**:
ROLE
Reporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved.
He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.
MISSION
A Business developer:

Assure the recruitment, development and retainment of customers
Implement action plans defined with the HQ and Store director and guarantee follow up at store level
Communicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staff
A Talent Leader and Developer:

Create and maintain a positive and motivating work environment
Motivate and challenge the team on a daily basis in your department
A Brand Promoter:

Promote the culture of the brand internally and externally
Build a network of people who have an impact on local and international luxury
business in order to promote customer loyalty, especially with Top Clients and VIPs.
Ensure store atmosphere upholds brand image
A Process Manager:

Ensure that all the processes are in compliance with legal, safety, internal
requirements, sustainability, HR and stock organization
Challenge current processes to ensure efficiency and effectiveness in your
department
PROFILE
- Commitment to take part in an innovative project
- Product sensitivity and a strong market and fashion trends knowledge, a good general culture level
- Significant experience in the sale of luxury goods or retail: customer portfolio
- Managerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)
- High sensitivity to customers experience and loyalty
- Precision, organizational skills
- Being organized and able to prioritize tasks based on the needs of the business
- Adaptability, openness, listening abilities, curiosity
- High availability, responsiveness
- Product and Fashion sensitivity
- Excellent interpersonal skills and a passion for providing excellent customer service
- A positive attitude and a willingness to learn and improve

Job Type

Regular

Start Date

2023-07-01

Schedule

Full time

Organization

SL Luxury Retail S.r.l.

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