E-commerce Operations Specialist

1 settimana fa

Milano, Italia Witailer A tempo pieno

If you have a knack for deep dive _analysis_ and you are _smart_ and _highly motivated_, this is the right role and place for you

We have an exciting opportunity to join our team as** Ecommerce Operations Specialist - Intern.**

**Who are we?**

Witailer is a **tech oriented startup** whose mission is to help brands succeed in the complex e-marketplace and **Amazon ecosystem**.

We offer to our customers end-to-end strategic and operational solutions and proprietary software.

Our team is composed of _dynamic_ young individuals with a strong _international_ view and coming from diverse backgrounds.

As **Ecommerce Operations Specialist - Intern **you will:

- Conduct daily audits of the catalogue to check products health, minimize chargebacks, file additional documentation and information required by marketplaces;
- Lead quality assurance of all executions, ensuring our clients' products land correctly on marketplaces;
- Deal with marketplaces support to maximize catalogue saleability and content optimizations attainment;
- Support Advertising Team during peak seasons creating and optimizing campaigns to maximize ROI;
- Ensure adequate order management to maximize revenues and customer satisfaction managing Witailer clients' end-to-end; marketplaces fulfillment process without exception;
- Support the teams streamlining and optimizing processes identifying improvement areas at all levels.

**But what will you find?**

This is a great opportunity for you to _learn_ and _develop_ new skills and will work with innovative e-marketplace, data visualization and business analysis tools.

Our work culture is _friendly_ and _collaborative_, and we value the opinion of each team member, and encourage each person to directly shape the company, processes and the direction.

Also we offer competitive salary, meal tickets, flexibility (smart working opportunities), travel opportunities, expense reimbursement, start-up office environment (foosball/calcetto included) and perks (coffee, food).
- Bachelor’s degree;
- Fluent in Italian and English. Other European languages (Spanish, German, French) would be a plus;
- Ability to manage and prioritize well across competing requirements;
- Aptitude to work across multiple teams and projects to deliver significant impact on the business;
- Passion for technology start-ups and e-commerce;
- Strong problem-solving skills;
- High IT Literacy proven use of web and associated technologies (Excel, Power Point, Google apps);

**The internship lasts 6 months and leads to a full-time permanent offer.

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