Quality Specialist

SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.
Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.
Provide quality and technical support to functions implementing process change and continuous improvement. Continuously improve the quality of Bellusco products and processes and the satisfaction of Bellusco customers by implementing and maintaining robust Quality Systems and promoting a sustainable quality culture in the plant. Responsibilites Voice of the customer in Bellusco Proactively monitor, analyze, issue, investigate, clarify, and resolve customer complaints regarding quality to ensure customer satisfaction. When appropriate, resolve customer product problems in a way that will maintain customer satisfaction. Implement and audit Laboratory tests and quality assurance checks on production and logistics operations to improve quality KPIs of Bellusco plant;
Lead monthly reviews of Bellusco customer claims with sales and supply chain.
Feasibility request management and support new Product Introduction creating production standard;
Coordinate customer audits in Bellusco and communicate all necessary quality information to customers as needed. Quality Systems
Support the ISO 9001 QMS process to achieve and maintain certification through the continual review and improvement of standard operating procedures and work instructions. Management of FSC certification and all Standards in place.

Management

You will provide leadership and coaching on the use of Quality tools and statistical expertise to support quality improvement, problem/claim solving and successful project management.
Qualifications Work experience in industrial processes, preferably in packaging or chemical companies.
Degree in Engineering (Mechanical or Chemical preferred)
Good communication skills and interpersonal skills with all functions
Ability to work in team
Fluency in English
Lean Six Sigma Experience is warmly welcome
Reactivity, responsiveness to issues while still keeping focused on longer term improvement

**Requisition id**: 38142

**Relocation**: No
The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.
LINK1 MON1