Reflex WMS Functional Consultant

Scoping customer needs and solution design:
Experience of examining the customer context beforehand (processes, organisation, human context, etc.) to understand the general requirements and define the functional perimeters.
Practiced in developing and leading business workshops, in particular collecting the customer’s needs and analysing them to identify discrepancies with the standard product and define a solution that meets the specific need expressed.
Advising customers and assisting them with their decision-making in order to maintain functional coherence.
Experienced at writing-up/documenting functional analyses.
Demonstrable experience of explaining customer requirements to the production team responsible for converting the functional specifications, thereby contributing to the drafting of detailed functional specifications.
Preparing for production:
Confident formalising scenarios and test sets to check compliance of developments against detailed specifications and detecting any anomalies.
Practiced at performing in-house tests before delivery andensuring that bugs are fixed.
Experienced in training and assisting customers in the configuration phase.
Experienced in providing methodological advice when preparing to start up.
Assistance with deployment & customer monitoring:
Experienced assisting customers during acceptance and trial switchover.
Demonstrable experience in leading training sessions with users.
Experienced in cut-over/start-up of the solution and assisting customers during production deployment.
Advising customers and proposing solutions to any issues encountered.
**Requirements**:
Demonstrable hands-on product knowledge.
Strong consulting skills, with experience on advising clients on product limitations, as well as how to maximise OOB functionality.
Strong communicator, influencer, with experience of managing senior stakeholders.
Problem solver, who solution focussed.
Ideally with experience of working in mainland Europe.