Shift Leader

**About us**:
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities

We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

**What we offer**:

- Discounts on accommodation and in Fattal Hotel Group restaurants
- Europe-wide networking via the internal employee app "LEAPP"
- Support in balancing work and family life
- Training and development programmes in our Leonardo Academy
- Team events

**Your Main Duties**:

- You make sure the guests feel at home, by providing the best personal service
- Handling administrative tasks
- Scheduling
- Leading the Front Office Team and acting as Front Office Manager when needed
- Contributing to the personal and professional growth of your colleagues
- Being the best example

**Your Profile**:

- At least 4 years of professional experience at the Front Office, preferably in medium/big city hotels
- Hospitality is in your veins
- Stress resistant, accurate and decisive
- Responsible and able to lead a team
- Flexible in working on shifts
- Fluent in English and in Italian
- Good knowledge of the main IT systems and booking systems (OTA)
- Good knowledge of the city of Venice, its hidden treasures and lifestyle

Contratto di lavoro: Tempo pieno

Benefit:

- Convenzioni aziendali
- Mensa aziendale
- Sconti sui prodotti o servizi dell'azienda
- Supporto allo sviluppo professionale

Orario:

- Turni

Tipi di retribuzione supplementare:

- Maggiorazione lavoro festivo
- Maggiorazione lavoro notturno
- Quattordicesima
- Tredicesima

Considerazioni sul COVID-19:
Gli ambienti sono regolarmente sanificati, il gel disinfettante è a disposizione in tutta la struttura.

Esperienza:

- Front Office Agent: 4 anni (Preferenziale)

Lingua:

- Inglese (Obbligatorio)
- Italiano (Obbligatorio)