Size & Fit Specialist
2 settimane fa
Our global Operations team make it possible for us to offer worldwide shipping to more than 180 countries, including same-day delivery to New York, London and Milan, while providing a seamless shopping experience across mobile, tablet and desktop, with easy returns.
We have 9 distributions centres and 11 Customer Care centres who work with in 11 different languages and are available 24/7, 365 days a year.
Operations are now seeking a talented Size and Fit Specialist to join the team. Some of the essentials for you to know are:
Location: Landriano (PV)
Hours: 40
Reporting into: Global Size e Fit manager
Here is a breakdown of what you’ll be doing:
- Cooperate on-set with the stylist and photographer, ensuring each item is shot in the correct size and represented correctly in terms of Size and Fit
- Provide accurate and engaging fit information to the customer through the Size and Fit copy, adding relevant notes to the company system using the Size and Fit guidelines
- Coordinate refitting sessions for NET-A-PORTER.COM and MR PORTER
- Where relevant attend designer clinics and brand academies on behalf of size & fit and relaying any relevant information back to the team
- Maintain competitor awareness to ensure our product page information is constantly a step ahead of the industry competition, whilst initiating and presenting ideas for improvement
- Supporting the team with the day to day upload process by carrying out any ad-hoc duties necessary
The type of person we are looking for:
- A genuine interest and real knowledge of garment sizing and product fit is a must, as is the ability to communicate this accurately and articulately to customers and other teams within the business
- Able to illustrate extensive understanding of technical garment issues affecting the fit
- Extensive knowledge of the aesthetic of luxury brands and trends
- Excellent standard of written skills with good spelling and grammar
- Numerate with good computer literacy
- Ability to work as part of a team and autonomously
- Confident to liaise with a variety of departments and colleagues
- Experienced working with stringent deadlines
- Outstanding work ethics and ability to multi-task
- Demonstrate a high understanding of luxury customer shopping habits
- _
Experience Level: Entry level
Workplace Type: On-site
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