Housekeeping Supervisor
5 mesi fa
**ROMEO Collection **è una collezione tutta italiana di alberghi 5* L situati in alcune tra le location più suggestive del territorio nazionale. Le strutture, dal DNA italiano ma dal forte respiro internazionale, si contraddistinguono per il design eclettico e contemporaneo e uno spirito avanguardista che le rende _aspirational destination_ per un pubblico internazionale, giovane e alla ricerca di esperienze non scontate.
Ogni hotel accoglie gli ospiti in un ambiente ricco di cultura, arte, benessere e ristorazione d'eccellenza, proponendosi come _urban resort_ dove vivere un’esperienza immersiva, dal momento del risveglio fino alla fine della giornata, con l’obiettivo ultimo di soddisfare un piacere continuo, fatto di scoperta e sorpresa.
Per garantire ai nostri ospiti i più alti standard di eccellenza e contribuire al percorso di crescita della collezione ROMEO, abbiamo bisogno di talenti che condividano con noi passione, impegno ed entusiasmo.
**Posizione**:
Per il nuovo Hotel di Roma di prossima apertura siamo alla ricerca di una Housekeeping Supervisor che dovrà supportare la Governante nelle seguenti attività:
- Coordinare il team in turnazione in accordo alle priorità di pulizia delle camere
- Svolgere le ispezioni periodiche di camere, aree pubbliche, outlet per verificare il rispetto degli standard di qualità e di sicurezza
- Svolgere i rapporti sulle camere vendute, verificare lo stato delle camere, determinare le camere discrepanti
- Collaborare nelle attività di pulizia delle camere
- Segnalare eventuali problemi di manutenzione
- Accogliere e riconoscere tutti gli ospiti secondo gli standard aziendali
- Anticipare e rispondere alle esigenze di servizio degli ospiti
**Requisiti**:
- Esperienza nel ruolo di almeno 3 anni in realtà lusso strutturate
- Buona conoscenza della lingua Inglese
- Ottime doti relazionali, gestionali e organizzative
- Orientamento al cliente e al risultato
- Conoscenza degli applicativi alberghieri, in particolare Opera
- Capacità di gestione del team e relativi turni
- Preferibile conoscenza degli standard SLH
**Altre informazioni**:
Tutti i CV devono essere inviati comprensivi di foto e autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
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