IT Contract Management Specialist

3 settimane fa

Alba, Italia FERRERO A tempo pieno

**Job Location: Alba**:
**Company description**:
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

**Diversity Statement**:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

**About the Role**:
We are currently looking in Italy for a Contract Management specialist to the be part of the Service Management organization and he/she will report to Service Management Global Governance and Handover Management head.

**Main Responsibilities**:

- You will constantly cooperate with Ferrero Global and Regional Service Managers supporting them in the contracts understanding and Provider's performance analysis based on contracts terms and condition
- You will be responsible to define and implement the Request for Proposal (RFP) for Outsourced Services in cooperation with Service Managers, CoEs and Legal teams.
- You will support the Service Manager in the execution of the Request for Proposal (RFP) for Outsourced Services.
- You will support the Service Managers in the Contract renewals of the Services, ensuring compliance with the planned budget and ensuring, at the end of the contractual period, the calculation of the Balance based on KPIs penalties, bonus and fees presents in contractual clauses.
- You will attend at the periodical Service update status meetings interacting with the external Providers and monitoring that Service operates as contractually defined, proposing solutions in the case of deltas.
- You will support the Change Control Board in the validation of the Service Variations
- You will execute the reporting and forecasting process of the IT budget of the Global Service Management ensuring the actual costs are in line with planning, acting in case of deltas and reporting the appropriate justifications.

**Who we are looking for**:

- A graduate in IT or Engineering or Business Management, with ITIL certification
- A professional with knowledge on IT Service Management
- Experiences on Contract Management
- A professional open to challenges and able to work in a dynamic and international work-team
- Experienced in international companies with central HQ / Service company
- Proficiency in English. Other languages will be considered as a plus (Italian, German, Spanish, etc.)
- A person available for international mobility

**How to be successful in the role and at Ferrero**:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Requisition ID

60121

Job function

Information Technology

Country

Italy

City

Alba

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