Field Service Technician

5 mesi fa

Sesto San Giovanni, Italia ABB A tempo pieno

**Field Service Technician**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
For the Robotics & Discrete Automation Business we are looking for a Senior Field Service Technician who will join our Robotics Customer Service organization located in Sesto San Giovanni (Milan).

**This position reports to**:
Business Manager - Portfolio

**Your responsibilities**:

- Restore the functionality of robots / robot systems.
- Deal with electrical, mechanical and software problems.
- Fill out a detailed service reports.
- Coordinating logistics and spare parts for all service visits.
- Inform the Field Service Coordinator and the Sales Engineers on possible technical improvements seen/discussed with
- the customer on-site.
- Use the company’s IT tools to record support and service activities.
- Comply with the company’s Safety and Integrity procedures and standards.

**Your background**:

- A technical diploma/degree in a technical field, preferably in mechanics, electric/electronics, information technology.
- Experience in servicing robot / robot systems (more than 5 years).
- Knowledge in robot programming (Rapid) will be a plus as well as knowledge on Paint or Arc Welding process.
- Willingness to travel more than 90% of the time (by car, mainly in Italy).
- Good knowledge of Windows, Word, Excel.
- Good knowledge of English language, both written and spoken.
- Strong analysis skills and the right attitude for problem solving. Ability to manage alone the repair visit on-site.
- Easiness to manage the relation with the customer.

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