Operation Specialist

2 mesi fa


Sesto Fiorentino, Italia Elle Group Srl A tempo pieno

Operation Specialist - Operativo

Siamo un’azienda commerciale settore moda, operante a livello mondiale dal 2007; ricerchiamo un impiegato/a da inserire nel nostro organico a tempo indeterminato, a seguito di congruo periodo di prova reciproco.

La persona avrà l’incarico di gestire il flusso degli ordini e delle spedizioni della clientela, in particolar modo di quella estera, affiancando nel ruolo l’attuale specialista, che ne curerà la formazione. Gestirà anche ordini e spedizioni in ingresso dal canale web (b2b/b2c).

Collaborerà con il personale dell’ufficio Commerciale Estero ed Italia, per la gestione delle quotidianità e per i necessari aggiornamenti sull’andamento delle operazioni, tramite reportistica e meeting predeterminati.

Le attività a cui la risorsa dovrà dedicarsi saranno, a titolo esemplificativo e non esaustivo;
Invio comunicazioni promozionali alla clientela;
Gestione inserimento e verifica ordini clientela;
Invio conferme ordine/fatture proforma alla clientela;
Allocazione merci ed evasione ordini tramite ERP;
Gestione flussi EDI da e per la logística esterna, ed il magazzino interno;
Contatti e programmazione spedizioni con corrieri convenzionati;
Quotidiano interfacciamento con la logística esterna per la pianificazione dell’operatività giornaliera, settimanale, stagionale;
Evasione ordini, gestione documentazione per l’esportazione ove necessaria;
Follow up spedizioni;
Assistenza clientela di primo livello.

L’azienda è fortemente orientata all’uso dei moderni sistemi informatici; pertanto la buona conoscenza di partenza della piattaforma Office, la predisposizione all’utilizzo degli ERP, la capacità di padroneggiare software a livello professionale è requisito indispensabile. La formazione specifica su tali software sarà curata da personale aziendale.

È richiesta a conoscenza della lingua inglese commerciale (scritta, parlata) a livello B2 per poter interloquire con la clientela estera. La conoscenza di ulteriori lingue estere rappresenterà un plus.

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Benefit:

- Distributori automatici di snack e bevande
- Parcheggio libero
- Sconti sui prodotti o servizi dell'azienda

Orario:

- Dal lunedì al venerdì

Tipi di retribuzione supplementare:

- Quattordicesima
- Tredicesima



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