Cashier Christmas Period

1 mese fa

Roma, Italia Hermès Italie SpA A tempo pieno

**08.10.2024**

Cashier Christmas Period - Boutique Roma

Type de contrat : CDD

Pays/Région : Italie

Ville : Rome

Travail : Retail

Expérience : Minimum 1 an

Société : Hermès Italie SpA

***

Description du poste

**GENERAL ROLE**

The Cashier is responsible for ensuring and supporting all cashiering and accounting activities based on the specific needs, and providing the most memorable customer journey during the final boutique experience.

**MAIN RESPONSABILITIES**
- Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience;
- Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
- Support customers providing all type of information, including aftersales product care suggestions;
- Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
- Collect and update client data, in accordance with privacy policy and company procedures;
- Play an active role in customers’ events and animations whenever needed;
- Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

**PROFILE**
- Bachelor’s degree preferably in accounting or and equivalent academic background;
- Fluency in Italian and English. A third language will be considered an advantage;
- Professional background: previous experience in similar positions, preferably in a luxury goods boutique;
- Proficient with Excel / IT tools;
- Willing to work temporarily. The **fixed-term** contract is estimated to cover the Christmas period for three or four months with expected **full-time** working hours.
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

A propos du groupe Hermès
- Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 20 000 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d’exception. Quinze métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans plus de 300 magasins dans le monde.

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